Lucky Brand周辺のホテルをお探しですか?実際の旅行者の口コミをホテル選びに役立てましょう。

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ステイブリッジ スイーツ リノ  IHG ホテル
4.2/579レビュー

ステイブリッジ スイーツ リノ IHG ホテル

リノ|Lucky Brandより2.59km
So first of all, I have been a platinum member for IHG® for over 10 years. This has got to be the most horrible experience I’ve ever had at any hotel. On August 12th, we booked two rooms at this hotel for a family trip with my parents and my family. We had a 6 AM flight to catch the next morning, however around 1230AM at night the fire alarm went off. We all exit the building which seem to be normal. The fire marshal stopped by and was there inspecting the building for about an additional one hour. The alarm was intermittently going on and off and it seemed that the fire marshal was having some problems turning it off. We were still outside the building for over an hour wondering what was going on and why we couldn’t go back in thinking there might have been a real incident of fire and they were inspecting the scene. Then all the sudden the fire marshal and his crew left as the fire alarm continued to go off. All the guest were stranded outside scratching their head wondering what was going on. Management left a note on the front desk stating that the manager was not available and that a fire alarm was malfunctioning and the tech was on his way. Around 2AM, Half the guest went back in holding their ears because the noise was over 100 dB loud. The other half were seemingly in their cars and they basically slept there all night. We went back into our rooms and had to cover the speaker inside of our hotel to muffle the sound. But the sound was still very loud and basically no one could get any sleep. Around 3:30 AM we couldn’t take it anymore and we packed our bags and left the hotel to head to a parking lot where we could rest before going to the airport. In a nutshell, we got zero sleep. The next day we called management asking if we can get a refund, they said to call back on Monday when there was “a manager“ available. I left numerous messages and they never called back. We never got a refund, we never heard from them. Essentially their fire alarm malfunctioned as it was still continuing to go off, guest were going back into the building to occupy their rooms, appallingly creating a more dangerous situation had there been a real fire. They made no effort to accommodate guests to place them into other IHG hotel tells nearby. This was an incident of a total collapse of management competence. This reminds me of torture methods where they force people to sit in environment that creates extreme mental anguish. If you are booking at this hotel, good luck.

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Lucky Brand周辺のホテルをお探しですか?宿泊料金や口コミを比較して、ぴったりの宿泊先を見つけましょう。
グランド シエラ リゾート アンド カジノ
4.1/5116レビュー
I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.
ステイブリッジ スイーツ リノ  IHG ホテル
4.2/579レビュー
So first of all, I have been a platinum member for IHG® for over 10 years. This has got to be the most horrible experience I’ve ever had at any hotel. On August 12th, we booked two rooms at this hotel for a family trip with my parents and my family. We had a 6 AM flight to catch the next morning, however around 1230AM at night the fire alarm went off. We all exit the building which seem to be normal. The fire marshal stopped by and was there inspecting the building for about an additional one hour. The alarm was intermittently going on and off and it seemed that the fire marshal was having some problems turning it off. We were still outside the building for over an hour wondering what was going on and why we couldn’t go back in thinking there might have been a real incident of fire and they were inspecting the scene. Then all the sudden the fire marshal and his crew left as the fire alarm continued to go off. All the guest were stranded outside scratching their head wondering what was going on. Management left a note on the front desk stating that the manager was not available and that a fire alarm was malfunctioning and the tech was on his way. Around 2AM, Half the guest went back in holding their ears because the noise was over 100 dB loud. The other half were seemingly in their cars and they basically slept there all night. We went back into our rooms and had to cover the speaker inside of our hotel to muffle the sound. But the sound was still very loud and basically no one could get any sleep. Around 3:30 AM we couldn’t take it anymore and we packed our bags and left the hotel to head to a parking lot where we could rest before going to the airport. In a nutshell, we got zero sleep. The next day we called management asking if we can get a refund, they said to call back on Monday when there was “a manager“ available. I left numerous messages and they never called back. We never got a refund, we never heard from them. Essentially their fire alarm malfunctioned as it was still continuing to go off, guest were going back into the building to occupy their rooms, appallingly creating a more dangerous situation had there been a real fire. They made no effort to accommodate guests to place them into other IHG hotel tells nearby. This was an incident of a total collapse of management competence. This reminds me of torture methods where they force people to sit in environment that creates extreme mental anguish. If you are booking at this hotel, good luck.
ソネスタ ES スイーツ リノ
3.7/5101レビュー
別のホテルでひどい経験(不潔さですぐにチェックアウト)の後、泊まれる場所を探して夜に新たに子犬で運転していたら、自分で運転していた。夫がこのホテルに電話して1階のペットフレンドリーな部屋を頼んだ。到着するとロビーは居心地が良く清潔だった。フロントの係員もとても親切でした。私の部屋はきれいで、ベッドはとても快適で、私は外のドアの近くの1階に配置されました。ペットのための素敵な小さなオフリーシュエリアもあります。
ホームウッド スイーツ リノ
4.3/568レビュー
The place seems very unorganized. Tammy Adams is supposed to be the manager but we stayed 3 weeks and many things were not up to Hilton standards We had no phone , clock or desk lamp. I tried to call the front desk several times and let the phone ring at least 20 times each time and no one answered. I was a cancer patient and really was not well. I was taking meds every hour and a half day and night. Not having a clock was very difficult in the night. A friend sent flowers and she hadn’t heard from me so she actually called to find out that they had arrived so my husband went to get them. David, at the desk, said he’d come up to tell me but I he didn’t leave me sticky note on the door. If I had a phone , like at other hotels, I would have been left a message. We were told housekeeping would come on Thursday, then Friday then finally came on Saturday. I was really suffering and bed ridden. The housekeeper Allie was so accommodating and helpful. I want to compliment her. I asked about why she hadn’t come and she said she’d been assigned 413 not 415 those days. The next week no service until Monday of the following week then again on Wednesday. The day before we left. It seems like there is no house keeping supervisor. I do want to compliment Crystal who was serving breakfast and Wednesday evening social refreshments She is very friendly and helpful she makes sure the food is great. Home made cookies a favorite. Even though CRol Nicholson is the event manager, she is very friendly to the guests and staff. She helped us get our reservations straightened out because we had to stay the 2 weekends We could have been with out a room if Carol hadn’t fixed it. My husband had tried to arrange the reservations with Anita but not done right. A suggestion for the custodian. The lobby restroom floor was very wet after he mopped yes there was a cone saying wet floor but I suggest he be given a dry mop to use after using the wet one. A disabled lady had to use it and had to grab the sink. It’s not hard to dry the floor!!! I’m disappointed that the quality of this Hilton has dropped so much. We’ve been going there over 5 years because of my health problems.
ホリデイ イン エクスプレス & スイーツ リノ  IHG ホテル
4.4/5102レビュー
ネバダ北部をUS-50運転しながらここに滞在しました。ホテルは空港に非常に近いですが、騒音やそのようなもののために寝るのに苦労はありませんでした。場所もレストランやその他のサービスに適しており、州間からも簡単にアクセスできます。ホテルも良かったです。サービスはフレンドリーで有能でした。部屋は快適でモダンでした。ベッドは新鮮で寝心地が良かったです。バスルームは清潔で、家電製品はうまく機能しました。Wifiもうまく機能しました。
エレメント リノ エクスペリエンス ディストリクト
4.4/580レビュー
ホテルはウェスティンのミッドエンドホテルです。部屋は新しくて広いです。場所はレノ市のより良いエリアにあります。ベッドはとても快適で、一部のコメントは騒しいと言っていましたが、窓がしっかり閉まっていないのかもしれません。 1階の公共エリアは比較的広いです。ジム設備はOKで、朝食は悪くありません。

よくある質問:

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リノのトラベルガイド

トリップドットコムでホテル予約の場合、リノ ホテルのサプライズ料金、豊富なホテル情報、さらにリノ 行き航空券の割引・キャンペーン情報を随時に掲載しています。トリップドットコムでリノ の最も人気があるホテルを簡単に探すことができます。リノ は非常に人気な観光都市です。リノ を堪能するには、1日~2日の旅程を組んだほうがよろしいかと思います。アメリカへ旅行するなら、リノ はとても良い選択です。

リノ・タホ国際空港はリノ の世界へ結ぶ主要国際空港になります。空港の除く,列車を利用してリノ駅(アムトラック)へ行くお客様も多いようです。

リノ は39軒おすすめホテルを有しています。リノ は数多くの有名ブランドホテルチェーンが集まっており,ビジネス出張や旅行にぴったり!ラマダは現地で宿泊する際に、必要よい選択肢になるでしょう。リノ での宿泊において,ホテルチェーンのラマダは多くのお客様から予約されています。リノ の人気ホテルに関して、サンズ リージェンシー カジノ ホテルの評価は最も高いホテルの中の一つです。また、サーカス サーカス ホテル & カジノ リノは観光客がよくご利用される人気ホテルです。

リノ には多くの観光スポットがあり、例えば:エルドラド・リゾート・カジノ, リノ・エベンツ・センターはおすすめです。リノ の観光名所が多く、まずはアップルストア, ザ・クラブ・アット ArrowCreekはいかがでしょうか。上記の紹介したスポットと別に,セント・トーマス・アクィナス大聖堂, ウィングフィールド・パーク, ナショナル・ボウリング・スタジアムも比較的に有名です。

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