ロトルアのビーチホテル

私はこのホテルが大好きです。 正直なところ、古くてヴィンテージのホテルに関してはあまり期待していませんでした。しかし、ホテルに入ると、ホテルは非常に特別でユニークであることがわかりました。はい、古くてヴィンテージですが、手入れも行き届いています。 バスルームも含めて大きな窓があり、日差しが通れるので、お部屋は好きです。 場所については、中央のバス停、エテリーストリート、ポリネシアスパにとても近いので気に入っています。私は運転しないので、場所は私にとって非常に重要です。 ニュージーランドの他の多くの場所と同様に、このホテルもスタッフが不足しているようです。しかし、スタッフはそれでも最善を尽くしました。彼らは素晴らしくてフレンドリーです。 数組のカップルのためにホテルに滞在し、そこでユニークな雰囲気を楽しみたいと思います。ロトルアに行ったらまた泊まります。

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

素敵なホテルで、本土の都市にも簡単にアクセスできる良いロケーションですが、すべての主要なアクティビティやビーチにも近いです 部屋は清潔で広くて快適なベッドがあり、海の景色が良いです 海とビーチを望む屋上のプールとバー スタッフはフレンドリーですが、もう少し知識があれば役に立ちます！自転車を何台かレンタルできるかと尋ねましたが、自転車はないと言い、どこでレンタルできるか尋ねると、彼らは知りませんでした。しかし、主要道路まで歩いていくとすぐに、いくつかのセルフレンタル自転車を見つけました…また、どこで喫煙できるか尋ねると、他のホテルを通って7/11 24/7の店があり、中庭に喫煙エリアがある場所に出るように指示されましたが、ホテルに戻ったとき、屋上に喫煙エリアを見つけましたが、わかりませんなぜ彼らは私たちにこれを教えてくれなかったのか… ホテルへの入り口は、地下駐車場または他のホテルを経由してアクセスするため、少し見つけにくいです またここに泊まりたいと思います。

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

おそらくロトルアで最高のホテルの 1 つです。場所は非常に便利です。 部屋は広くありませんが、設備はかなり充実しています。 無料駐車場はなく、脇道にあるバレーパーキングのみ50ドル以上かかりますが、非常に便利なのでバレーパーキングを選択しました。 フロントの対応がとても丁寧です

清潔で整頓されていて、スタッフはフレンドリーで親切で、都市間バス停に近く、周りにはたくさんのレストランやカフェがあり、バルコニーからの素晴らしい景色を眺めることができます!

ロトルアの中心部、湖とイートストリートのレストランのすぐ隣という絶好のロケーションで、私たちに強くお勧めしましたが、特に価格に少しがっかりしました。 部屋は少し時代遅れで、ブラインドに穴があり、光が入るようになり、シャワーとシャワーヘッドの汚れたグラウトが壊れ、メガネが汚れていました。私は悪いレビューを決して残しませんが、この旅行でニュージーランド全土の他の4つのホテルで素晴らしい経験をした後、ノボテルに到着したフロントデスクの女性は最もフレンドリーではありませんでした-私たちは彼女に不便を感じました。チェックイン時間で、彼女は列に並ぶ唯一のスタッフでした。 良い点は、ベッドは快適でした。

Would give 0 star if option's given, NOT FAMILY FRIENDLY, DO NOT book with them if you are travelling with young children and don't want uncertainties. PLEASE READ OUR EXPERIENCE BELOW PATIENTLY. We book a one night accommodation at Wylie Court Motor Lodge in Rotorua for 21/10/2023. 7pm tonight (one night before check in) , we received a phone call from the motel advising we were supposed to check in on he 20th. I checked my booking confirmation, it clearly said check in was on 21/10/2023. I called the motel back, the motel staff said they didn't know what happened, they said the information bookings.com dropped off for them was on the 20th, anyway there was no room available on the 21st. The staff offered alternative accommodation but not providing any details (eg. Location, size of the room, cleaness, facility etc) on the alternative accomodation. When we said we didn't want alternative accommodation as we were travelling with a minor (4 year old) and wouldn't consider anything we were not sure of, the staff became verbally rude/abusive and hung up. Considering our trip was due the next day, I called back, and she kept repeating ”now I'm going to talk and you listen!” said ”even if you show up tomorrow with your four year old, you won't be provided a place to stay”. She hung up to me again, the following times that I called back, the calls just went straight into voice mails. It's very clear that Wylie Court intended to dishoner its booking and force customer to accept alternative accommodation in threat of no other accommodation in the surrounding region would be available for the night appointed, under the awareness that we would be travelling with a minor and would not have any options. As a result, we cancelled our Rotorua trip, all prepaid tours were forfeited and we are in the process of negotiating with Wylie Court in travel loss compensation. WOULD NOT RECOMMEND IT TO ANYONE travelling to Rotorua Rigion, the standard of customer service was below unacceptable.

ロトルアにいるときはこのホテルを強くお勧めします。レセプションから客室まで魅力的な雰囲気があります。小さなボティークホテルですが、部屋とバスルームは十分に広いです。場所は完璧です。イートストリートまで徒歩1分以内。多くのレストラン、公園、ウォーターフロントに非常に近い。ホテルの内外にたくさんの駐車場があります。アメニティー- 冷蔵庫、電子レンジ、プレートと道具、金庫、シャンプー、コンディショナー、ローション、縫製キット、綿、石鹸、コーヒープランジャー、水ポット、アイロンとボード、ヘアドライヤー、ローブ...これまでで最も柔らかく豪華なホテルのローブ。ベッドは私の好みには柔らかすぎますが、それでも良い夜の休息がありました。私は2階からプールの景色を見ました-それはとてもきれいでした-階段を上るのは少し難しいだけです-しかしスタッフはバッグを手伝うことができます。みんなとても親切で暖かかった。フロントデスクのスタッフはとても甘かった。彼らとチャットするのはいつも楽しいです。私は電話充電器として機能する目覚まし時計が大好きです。あなたの服のための十分な引き出しとキャビネットスペースがあります。この魅力的で趣のあるボティーク ホテルを予約することを躊躇しないでください。ミシュランがお勧めです。

Had 2 nights here to go to the very lovely collection of gardens for visiting during the 3 day Rotorua Festival of Gardens. Was attending the weekend solo so didnt want to pay too much so $50 a night for my own room was affordable and good value. Would have been worth spending a few more dollars to have had a room with an ensuite which are on the ground floor so also wouldnt have had to go up and down stairs to room on 1st floor and be half way down the corridor from the bathrooms. Just saw in the news yesterday that yha in nz is folding/closing all its hostels....a travesty to nz tourism and national and international travellers! Tragic news