Premier Inn St Albans City Centre Hotel

FANTASTICO HOTEL

如果客人不通知前台，酒店員工不會進入房間清潔及整理，本人非常贊同此種做法，既環保又不防礙客人的生活作息。

I regularly stay at this Premier Inn for work and this was my first stay of the New Year. I paid up front for early check in (new on the website) and so it was great when I arrived just before 1pm to receive a warm welcome from Callum, that my room was ready and I was checked in, ultimate wi fi sorted and a day booked for a room clean as I was staying three days. I had a Premier Plus room which met my standards in a quiet part of the hotel in a corner and as always the rooms are well equipped, nice comfy bed, desk to work on and a fridge. All in all another great stay

We found free parking without using the recommended pay car parking Walked the short distance to reception and was promptly checked in at about 8pm Our room was absolutely baltic, we put the heater to full blast and sat there with our coats on until it was more sensible It was still too cold to shower etc, got a few hours sleep and left just after 3 am Not overly impressed.

Good room as always but no staff to be seen on arrival. Finally found some to ask about early check in at 1pm happy to pay as email confirmation suggested but not able to as rooms not ‘checked’. Finally got in 45 mins early a credit we weren’t charged. Breakfast was ok some items took a while to be replaced. Again a ok stay for convenient central location

Good room, bed and facilities to the regular standard expected in this hotel chain. But, only a warm cooked breakfast and the toasters were useless. Don't bother trying to book a taxi from the free to use reception telephone; after waiting 40 minutes to be then informed (after I had to call them back several times) that it would be another 30 minutes before there would be a taxi available, was a waste of time. Uber was then called and their taxi arrived in 3 minutes!