2023年に開業した21C ミュージアム ホテル セント ルイスは、セントルイスにある非常にお勧めの施設です。カークウッド駅とランバート国際空港が、それぞれ24kmと31kmの距離にあります。有名な観光名所のGreyhound: Bus StationやThe Dome at America's Center、シティ・ミュージアムまで、徒歩でお出かけいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。セントルイスの当施設には、駐車場が併設されています。このホテルは、家族連れのお客様に好評です。
2022年に開業したホーム2 スイーツ バイ ヒルトン セントルイス ダウンタウンは、ビジネスでもレジャーでも、セントルイスでの快適な滞在をご提供いたします。当施設はカークウッド駅から約24km、ランバート国際空港から31kmの場所にあります。近くにはシティガーデン・スカルプチャー・パークやSt. Louis Aquarium at Union Station、The St. Louis Wheelなどがあり、お気軽に楽しい時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。セントルイスの当施設のお客様は、駐車場をご利用いただけます。このホテルは、カップルに特に好評です。
ゲゲスト2024.08.06
The location is good, it overlooks a beautiful church and the public library. Being in the middle of the city provides you access to multiple eateries and bars. The rooms are large, clean and comfortable. The breakfast is limited and okay while the working space is comfortable and good.
If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.
Unfortunately, due to a horrific experience at this hotel on Friday, March 10, but worse yet, how they handled it, more like, didn't handle it at all, it overshadowed any positive feedback I would have liked to have provided for this hotel. My husband and I have received zero communications/acknowledgment/not an ounce of compassion from ANYONE associated with this hotel, which all stems from an absolutely terrible experience - being stuck in this hotel's small elevator for over 80 minutes, late at night with anxiety ridden people and some VERY unfortunate circumstances including bladders filling up! We were told from someone over the speaker that we would be out in 10 minutes when their elevator company arrives, which turned into 30 minutes with no one showing up nor any updates. Not because of the hotel staff, but because of my friends/family insisting, 911 was finally called and the fire department was dispatched. Saturday morning we asked to speak with management and were told that management wasn't there on the weekends. We checked out on Sunday, and asked that a manager call us on Monday. Nothing. 7 days later, and there has been ZERO communication from this property's management. We didn’t even receive an apology nor receive any acknowledgement about our experience from the desk clerks that weekend. Nothing. Unbelievable and inexcusable. I'm disgusted, disappointed, now angry and disturbed by the silence, disregard and lack of compassion from this establishment.
Stayed 1nt in a queen room #1001 on 10th floor with a coffee maker, individual controlled air con & also a ceiling fan in Aug & was very cool to sleep. Bathroom had a shower/tub combo with sliding doors. On the same floor is a pool table room & a reading room with tons of books, recliners, a piano & sheet music! On the 8th floor with the ice machine, snack vending machine & drink vending machine, there is also a microwave! The rooms don’t have one but you can go here to heat up your leftovers👍 Free shuttle to/from cardinals game; first departure 1 hr before game. Parking garage is $18 & is in & out. Bring ticket in for reception to validate. & it is Almost attached…just across a one way tiny street from the back entrance..didn’t see an elevator so park on 2nd level if possible(1st floor for “members”) We walked to & from cardinals game & it was quick, easy & safe. We would stay here again if the price was still much better than the other hotels in the area. Also: they have a water bottle refilling station in the lobby (sort of hidden across from check in by the coat check room)
CCiera HThe hotel was so beautiful! The walls were a little disappointing, but that’s a part of its old charm. It’s not going to be perfect, but I love the view from the pool. I wish I had more time to stay. they were so sweet. It was my boyfriend‘s birthday and they said happy birthday. They also got him something from the convenience store, which is really nice. They were. The staff was really really helpful and kind.
NNeceb805The check in into the hotel went very smooth. The employees (all) at the front desk greeted us when we entered the hotel. We got checked in and the employees mentioned the restaurant in the hotel about breakfast in the morning. The breakfast wasn't free so we didn't get a chance to try the restaurant. We ordered out for dinner. Our room was clean, nice and the beds were comfortable. The bathrooms were nice and clean as well. I later went downstairs to the patio to drink my cocktail and first ran across a guy who also was staying in the hotel at the time. The gentlemen spoke to me as he came out and I spoke back. We get to talking about and when I say this guy was hilarious...I laughed the whole time. Later the bartender Mio (I hope I spelled his name correctly) came out and he was the greatest guy. We talked about our jobs and being in our profession for over 25 years. He had great customer service and although I didn't buy any drinks (bc I bought my own alcohol) he still was professional and a great guy. He entertained my 4 year granddaughter who was have her own conversation with him. I want to say this night was one of my best birthday nights hanging out with Mio and the hilarious gentlemen making me laugh so hard. I want to give a shout out to Mio!!!!! Lastly, the checkout went great. However, upon arriving there was construction and we were told by the hotel front desk to park in a parking lot around the corner. When my daughter went to get her car to pull up at the hotel to load our bags she found a $65 ticket on her window. What the hotel didn't tell us but should had was ”you can park around the corner in that parking lot but you need to be moved by a certain time or you do have to pay to park.” I am not sure if the lot belongs to the hotel or not and we checked in on Sunday so it could of been free. But they should of given us a warning for the next day. Not very happy about that event and that part can change my view about staying at this hotel again.