イポーの1969 DKelly ホテルは、ロイヤル ペラ ゴルフ クラブやダタラン イポーまで車で 5 分かからない場所にあります。 このホテルは、ナム テアン トン寺院まで 2.6 km、三宝洞寺院まで 2.8 km の場所にあります。
屋外プールなどのレクリエーション設備のほか、WiFi (無料)、コンシェルジュ サービスなどの設備をご利用いただけます。
このホテルには、2 か所のレストランやコーヒーショップ / カフェなど、お食事にご利用いただける場所がたくさんあります。朝食ビュッフェを毎日 7:00 ~ 10:30 までお召し上がりいただけます (有料)。
ドライクリーニング / ランドリー サービス、24 時間対応フロントデスク、荷物保管サービスをお使いいただけます。敷地内にはセルフパーキング (無料) が備わっています。
全部で 162 室ある客室で、おくつろぎください。客室ではWiFi (無料)をご利用いただけます。専用バスルームには、ヘアドライヤー、バスローブが付いています。電話の他に、セーフティボックスやデスクもご利用いただけます。
「Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door.
When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful.
We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B.
On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated.
When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again.
Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing.」