ガストホフ サラ

The worst experience, DO NOT recommend. I made a phone reservation with late checkout. First, I was told that I could only check in until 10 PM, but then I was told that they could find a solution for me and I could come whenever I could. How nice, I thought, the gentleman is very accommodating. Okay, the day of departure arrived, we got in the car from Bucharest to Sibiu, and inspiration hit me to call the accommodation to announce that we were coming (although it wasn't necessary because my reservation had been confirmed over the phone during the initial call). When I called, the gentleman, annoyed, told me that check-in was only possible until 10 PM. I informed him that he had confirmed that I could arrive later, which was why I chose this accommodation, because I needed a late check-in since I couldn't arrive before 10 PM. Then, the gentleman asked me for my name and reservation code. I told him I didn't have a reservation code because I made the reservation over the phone with him. He then asked, "Did I send you a confirmation message?" I replied, "No," to which he said, "Well, see... I didn't confirm it through a message." Basically, he was making it seem like it was my fault. I told him, "Well, you didn't tell me that you would confirm through a message. Was I supposed to guess? I called you, and you confirmed the reservation over the phone." After some mumbling (I didn't understand exactly what he said, whether they were verbs, adjectives, and nouns, or just interjections, but I let it go), he told me that he would arrange for a self-check-in. I thanked him and we continued our journey, relieved that we wouldn't be sleeping in the car in Sibiu. A few minutes later, the gentleman called me back and said that he didn't have any free rooms. After a few seconds of processing this information, I asked, "What do you mean you don't have any free rooms?" "Just like that, we don't have any, I didn't confirm your reservation, I didn't send you a message, there's nothing I can do for you." So, it was still my fault that the gentleman was incompetent. I told him that I would give him a one-star review, and the gentleman, very elegantly, told me that "he couldn't care less about my review" (more specific I don't give a f**k about your review) and then hung up on me. What did I do? I started looking for accommodations at 10 PM on the way to Sibiu, hoping to find something... Stay away! DO NOT recommend.