「On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.」
ゲゲストThe place is beautiful but I didn’t sleep all night because the room had highly air conditioned on 6*degrees cold and no warm blankets I turned off all lights using key card but the room was still very cold I got too sick and cold but I didn’t want to complain I just walked away other than that the place is beautiful and friendly staff
FFay AllcockFantastic location, very close to the beach. Music started playing in the hallway each morning around 9am that was loud enough to wake both my husband and I up. The bathroom could have done with a clean. Other than that, it was a great stay.
ゲゲストThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance