The hotel needs maintainance and a refresh. The ventilaltion unit it the room had a very noisy fan. The tables in the room were rickety and not stable. The rod for the drawing aside the draperies was disconnected and propped against the window. It seems like one of the electrical switches in the bathroom should have turned on a ventalation fan, but they both only turned on lights. The computer in the lobby we thought we could use to print out boarding passes for our flight had no Internet connection.
OUR TRIP EXPERIENCE WAS VERY GOOD. 'tHERE ARE ONLY 2 COMPLAINTS:
1. Because my husband is an amputee, we asked for a handicap equipped room. However, the toilet was not handicap status and was very difficult for him to use.
2. When we were preparing to leave, we were unable to procur a luggage cart and had to haul all our luggage to the car.
Otherwise, we were very pleased and will be making reservations for the Christmas holidays.
Sincerely,
Ellen Byrum
This hotel is a little way out from the immediate downtown area, but it was easy to get around with public transport nearby. The hotel itself was very clean, and the staff were incredibly supportive and friendly throughout my stay.
I also had a nice view from my room, and the fact that there's a walking trail nearby was a fantastic bonus for unwinding after a busy day. The Verified Wi-Fi was reliable, and I appreciated the free coffee in the lobby to start the mornings . Highly recommend for a comfortable, budget-friendly stay near Raleigh!