「The housekeeping staff was very helpful. The room was clean and spacious.
We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast.
The parking area for the room itself was small. There were cars having to park wherever they could.
The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.」
Beautiful home with ALL of the amenities! Our family enjoyed evenings in the hot tub and shooting pool while watching football after long days at Dollywood and downtown Gatlinburg. Patriot Park is a very short drive, and you can purchase an all-day trolley pass for $3 there. The location is perfect! You get a beautiful mountain view from the balcony and living room, while still being close to everything and not having to worry about traveling curvy mountain roads to get to the cabin. We will definitely be back!
Staff was friendly and helpful, the sitting areas by the creek were peaceful and beautiful, the indoor/outdoor pool and hot tub were super relaxing, the breakfast was fantastic, and the location was just right! We are planning our trip for the fall and will stay there again.
Breakfast was not good. The typical hotels have decent eggs and did not have any variety day to day. They did seem to take good care of the facility, it wasn't perfect, but is nice. I would go back again and maybe skip the breakfast or get a waffle.
We love staying at this hotel ! It has the friendliest staff and so clean and well kept .they have an indoor ,hot tub and pool and outside pool with fireplace..It's so close to stores ,restaurants that you can just walk most places ..We met the friendliest families staying and this trip was amazing..Will stay again every time
Everybody that worked there was so friendly! The location was perfect, right in the middle of everything. We walked across the street for dinner to a barbecue place.
Very polite associates, and very clean facility and room. Room was spacious, and it had good water pressure along with a comfortable bed. Nice complimentary breakfast also.