Stayed 3 nights and it was a flawless experience from start to finish. Booking the airport transfer through the hotel was so easy, and the driver was waiting for us right after baggage claim — a perfect first impression. The entire team, from the front desk to the restaurant, is top-notch: attentive, helpful, and always smiling. Knowing we were in the secure embassy area let us relax completely. And with the enormous breakfast spread offering new discoveries every day, we were fueled and ready to explore. For a stress-free visit to Dhaka, this hotel has it all figured out.
Overall, the stay was quite pleasant.
However, I was disappointed that I didn’t receive a room with balcony access, even though I had booked it well in advance and specifically requested it. Aside from that, the hotel staff were accommodating and courteous, which I truly appreciated.
In terms of cleanliness, the room appeared clean at first glance but lacked attention to detail. It seemed like the bedsheets and duvet cover hadn’t been changed, as there were multiple stains on them. The bathroom floor also had several strands of hair, which were only noticeable if you looked closely.
The breakfast was average—not a wide variety, but the food tasted good. One downside was the air conditioning; it was outdated and not so comfortable.
What stood out the most was the friendliness some of the staff. Their warm and helpful attitude made a big difference in my experience.