ゲゲストLoved this resort! Clan and fresh with a super friendly staff! Great location, covered parking and a fitness center with good quality equipment. Our room was really clean and housekeeping kept up with everything for us.
We were greeted with champagne when we checked in! The pool staff are really good at what they do.
Constructive criticism? We only ate breakfast in the restaurant and it was just ok. We ordered a croissant and they just took it out of a bag and served it cold. The drinks at either bar are very small and expensive. The hot tub wasn’t hot which was ok because it was always full of unsupervised little kids.
Besides that we would stay there again.
AAndreThe photos of the suite on the booking platform were misleading. Instead of fresh, bright and refurbished look, we got dark and old rooms (except for the bathroom, this was really like depicted).
All my special request were „not received“. So I ended up on ground floor with direct view to the sunbeds and sofas of the pool. Cancelled my 2nd night there.
GGregory SomozaMy husband and I booked a vacation at the Bilmar in treasure island and we loved it! Heather and Viola at the front desk were a pleasure! Heather went above and beyond to make our stay memorable and enjoyable. The room was very clean and bed was very comfortable. Everything was in walking distance of the hotel, and the beach and pool was amazing.
Mike and Louis, the bartenders at Sloppy Joe’s and Waves were awesome. From the staff to the resort and location everything was wonderful and we can’t wait to return!
And do not miss the most beautiful sunsets you will ever see!
Gregory & Janel
ゲゲストChecked in at 350 and the room wasn’t ready. I asked the lady if she was sure it wasn’t ready. We ended up going to the beach until room was ready. At 400 the room was ready, when we had already gone to the beach. Had to go back to the lobby and waited a while in line to get room key. They gave us late check out for noon time the next day. Fast forward the next day, housekeeping started knocking on our door at 9am. They wanted to know when we were leaving. I told them not yet. At 10am they came around again, checking to see if we had left. Didnt give me a chance to speak to the lady since she was In a rush. At 11am once again they came around wanting to check if we had left. I told the housekeeper that we had late check out and to please stop rushing us to leave. She apologized but at this point I was annoyed. This location needs a lot of renovation, maintenance on the pool and re-training!