徳清の人気5つ星ホテル

這次是來短途旅遊的，這家整體環境很不錯，要是大家庭來，住個別墅也是不錯的。 但這次非常不滿意的是服務！ 【前台】的服務還可以，但前台接待處標誌不清晰，引導也不清楚 【接駁車司機】接駁車司機大都還不錯，有一兩個説話很沖，對於一個第一次來這邊的顧客而言，不清楚位置很正常，作為接駁車司機，你可以和顧客確認，但不是一上來説“這不是你説的地方”，這種語氣 【中餐廳】中餐廳的服務員整體都比較差！進來餐廳1. 無任何引導人員 2. 麪攤人員一直就在玩手機，看到顧客來了才把手機收起來，然後也不説有什麼選擇，都是好像默認第一次住店的顧客應該知道的態度，我看着麪攤的照片想點魚丸麪，然後麪攤的人非常態度差，表情很不屑的説“我們不做” 3. 基本無服務，也不來收盤子，也不來給紙巾，什麼都沒有 如果設施和環境是達到了五星（五鑽）的標準，那服務也得和這個標準去靠攏，這樣才行，不然就是在做面子工程

The hotel staff, from the parking guard to the receptionists were hospitable, they upgraded our room and spent some time to translate the guest guide paper before I reach the hotel, the hotel view is the biggest strength of this hotel, it was a good experience, I will return to this hotel and the area again. I spent 2 days there and experienced both sunny and rainy/foggy weather 🥰

Great hotel !!! Kids were happy with the animal farm , ridding horses , feeding the Llama, goats, chickens and a big ostrich. The food has a good taste. The pool is clean and next to the mountain. Activities for the kids ( like paint a hat ) The kids area is amazing with 2 donut slides and a net walking between the trees . For sure we will be back soon ! The attention of the personal was outstanding I was extremely pleased.

兩天一晚入住開元頤居，整體體驗超出預期。酒店田園風光十足，園區空間開闊，小朋友可以喂小動物、逛花園，不用遠行就能消磨半天。房間乾淨整潔，佈局合理，居住舒適度高。前台服務貼心，辦理入住順暢。早餐食材新鮮，選擇充足。地理位置優越，自駕去周邊景點十分方便。酒店親子配套完善，很適合帶孩子短途出遊。山野間空氣清新，遠離城市喧囂，度假感拉滿。性價比可觀，是莫干山親子游不錯的選擇，推薦給帶娃出行的家庭。前台服務藍小姐超級耐心，必須表揚下！有問題都能及時解決！住宿客房阿姨也是很好的，有點小問題都及時來解決了！這次住宿還是很滿意的！必須給阿姨點贊！

整體對這家酒店還是挺喜歡的，就是當晚由於下大雨我們到達酒店是晚上8:30，停車庫裡車位不多了，而且很難停。但是我們的房間是在山上，其實當時如果可以細心的問一下，是否自駕，我們其實可以在辦理完入住後把車直接開上去，會比較方便。晚上禮賓車的服務員一直都是默默無語，我們很客氣的跟他打了幾個招呼，一直都無迴應。好尷尬啊。最後還要值得表揚的還是我們出發前延遲到2點退房，可是回來的時候超多了半小時。前台也很禮貌的説沒事。這個酒店還是適合休閑度假。

The resort was perfect for our needs. The rooms were spacious and clean, the service friendly and efficient. The breakfast was good. We really enjoyed our time using the facilities at the resort and the spa was especially a treat. Overall, a relaxing experience and we have already booked our next stay! A big thank you to Zhang and the rest of the team for taking such good care of us. We are looking forward to our next visit!

周邊離📍莫干山風景名勝區、📍碧塢龍潭景區、📍莫干山庾村，📍莫干山龍鱗壩魚鱗壩都不遠，地理位置優越。 酒店配套設施齊全，一樓🈶健身房、桌球室、乒乓球室、小童室內遊樂場等。 最吸引我的就是頂樓的天台無邊泳池🛟，還搭配圓形卡座和沙灘躺椅。遠處就是綠色的羣山，不出酒店就可以輕鬆躺平。 ☕️早餐品種豐富，還有現煮麪條和餛飩，睡到自然吃一頓自助早餐，開啟一天度假生活。 🍮下午茶味道很不錯，蛋糕不會很甜，奶香味濃郁。 🍚午餐也在酒店餐廳吃的，推薦這個莫干山筍乾燒肉，筍乾好脆，而且很嫩，吸收了紅燒肉的肉香，比肉還好吃！ 附近的莫干山龍鱗壩，才幾百米距離，開車兩分鐘。免費遊玩，還可以免費停車，很不錯。河邊兩個小木屋，連接了一座吊橋，很適合帶娃去玩哦！

部屋も設備もとても素晴らしく、星空のキングベッドルームを予約しましたが、270度の広いバルコニーがとても素晴らしいです。サービススタッフの態度もとても良く、旅行の写真も撮ってくれましたし、カメラマンもとても良かったです。朝食は5つ星レベルではありませんが、必要なものはすべて揃っており、問題ありません。しかし、ここで問題が発生します。なぜいつも部屋に虫や蛾がいるのかわかりません。彼らは夜ベッドに這い込みそうになり、とても怖くて眠る勇気がありませんでした。少なくとも10匹の蛾を撲殺しましたが、まだ何匹かいます（全過程でドアや窓を開ける勇気はありませんでした）。後でやっとその原因が分かりました。玄関ドアの亀裂が大きすぎて、光を見るとすぐに蛾や昆虫が部屋に侵入してきました。このように詳細を適切に処理しないと、エクスペリエンスに大きな影響を与えます。全体的な経験としては、実際には中高年に適したアクティビティはないと感じます。価格と少し矛盾しており、ケータリングは営業していません。国際的なワイン管理と比較すると、細部の処理と管理のレベルにはまだ一定のギャップがあり、今後も改善を続けたいと考えています。

I spent the weekend at this hotel and had a really pleasant stay. The property is excellent — beautifully maintained, with a great location and stunning views. The pool area is lovely, and my room was cozy, well-equipped, and had everything I needed for a comfortable stay. We also had a butler who was always ready to answer all our questions and assist us with anything we needed — truly attentive and helpful service. The service overall was very good, but I would suggest that the staff clean the pool with a net early in the morning before guests wake up. It’s a bit unpleasant to find insects that have fallen into the water overnight, and there wasn’t a net available for guests to use themselves. Apart from that small detail, everything was perfect, and I would definitely come back!

The location is good with some local shops and a shopping centre nearby. The Moganshan tourist centre is about 20 minutes away by Didi. The staff were great! They were very helpful. We enjoyed the pool but there were no towels and deck chairs out. The hotel lobby decor is lovely and welcoming and the artwork is tasteful and modern. The only problem for me was the white shower tiles that could've been cleaner. We had a street view room and the Ayi's were dancing on the square downstairs until 8 p.m. We don't mind them but if you do, it's best to get a mountain/pool view room. Other than that I would recommend this hotel. I would gladly stay here again.