PPaulaACB100/10⭐️
The hotel is a beautiful house, really well taken care of, very clean! There’s an outdoor pool, children’s zone and bbq area.
The room, bed and bathroom were just like the picture! Very clean, comfortable, spacious, nice smelling…
The first night, we did bbq (brought our food but they can get it too if you want) and the host helped us with the charcoal and tableware.
We booked with breakfast included (it’s Chinese style); Every morning the host asked us what we wanted and was very accommodating of our changes.
Location: Less than 10min away (walking) of Moganshan tourism distribution center / Yucun Scenic Area (the place where you get the bus/ticket to go up the mountain).
For us? Perfect because we wanted outskirts, silence and nature surroundings.
The best part of the stay? The hosts! They made the weekend very easy and comfortable! They are very helpful, kind and nice!
1 泊だけでしたが、滞在中に私たちを迎え、対応してくれたスタッフとマネージャーのホスピタリティにとても感銘を受けました。とてもフレンドリーで親切でした。夕食は格別でとてもおいしかったです。この小さなホテルは家庭的な雰囲気で、夜はとても静かで、平和で清潔な環境なので、強くお勧めします。上海から上海まで、往復で手頃な料金で素敵な EV 車に乗りましたが、運転手はとてもフレンドリーでとても面白い人でした。途中の道は素晴らしく、美しい田園地帯で、清潔で緑豊かでした。
ゲゲストGood for taking beautiful photos for the social media but rather poor user experience. Aesthetics of this place are good, some corners are really charming. Still it is the comfort that we value the most in a hotel as well as the quality service and unfortunately they are not at the same level of the aesthetics.
The room is huge but there is no sofa or chairs to sit and chat comfortably, just the two enormous heavy armchairs in the opposite corners of this long room. No mini bar/fridge, very poor lighting at the wash basin, impossible to do makeup. Zero privacy in the wc and shower since there are no actual doors there, just some short saloon style doors hanging in the middle, letting out the water from the shower and odors from the toilet. No hangers for the towels. No bathrobes provided which is strange for the hotel who’s main entertainment facility is the outdoor pool.
At the outdoor pool there are very few deck chairs and no umbrellas at all.
The communication was poor, mostly over wechat, since the staff speaks basically no English. We have asked twice, in advance, about the vegetarian option for breakfast and still they brought us meat in the breakfast set (only Chinese style food is available). Altogether the experience was rather disappointing. Glad to have booked just one night there.
As for the surroundings, there is no access to the bamboo forest behind the hotel or across the road. And beware of the aggressive unleashed dogs in the village across the road if you decide to go for a stroll near the hotel.
ゲゲストWe had a fantastic stay at Elephant and Moon resort. The staff was very friendly and welcoming. Throughout the stay, they helped with accommodating our needs, including bringing extra cutlery, glasses, ensuring the jacuzzi was in good condition and ready for use, and delivering food from the restaurant to our room. The breakfast had many options and the dinner menu was very good. The beds were very comfortable and black-out curtains were provided. The facilities were very clean and the surrounding environment truly captures the natural beauty. We truly enjoyed our stay. The Rainfield Pavilion Rachel House exceeded our expectations. We look forward to visiting Elephant and Moon again.