The hotel is located in the green mountains and clear waters of Deqing County, Huzhou City, covering an area of 2,800 acres. Xiangyue Lake is committed to creating an international outdoor lifestyle comprehensive experience site, becoming a cutting-edge high-end resort brand marked by outdoor life, outdoor sports, and outdoor vacations. Here, tourists can get away from the hustle and bustle of the city, feel the fusion of multiple international cultures, and experience the current fashionable outdoor lifestyle. Everywhere is an unexpected encounter with nature, and you can roam freely in an environment without boundaries and enjoy your own quiet life.
「1. On the service: Resort is very big, need to always wait for someone to pick you up in a golf cart. Having bikes or a cart would've been helpful but the hotel, in my case 小月 is very responsive on wechat as soon we ask for something. New towels, water, a car, they usually send within 10mn.
2. On the facilities, beautiful, and we were lucky to be at a time where it was quite empty. Pool area is a great spot. Hot tub on the balcony of the room was a great experience. Bedding was very comfortable and that's important to us to get good sleep on holiday. Their saunas in the bamboo forest are beautiful, they should market it better because I had not noticed it when booking :). Small note of improvement -> a metal door handle on the inside of a sauna is a bad idea, people burn their hands on it. But other than that really great.
3. Food: you dont come here for the culinary experience but I've definitely have had much worse. Overall, pretty wide variety of above average choice. The resort is far away from town and so we had prepared some of our own snacks to bring with us in anticipation. No disappointment there, all according to what we had expected based on what we saw online.
Other than that it was clean (some bugs here and there, and quite a bit of mosquitoes, but you're in a forest/country area so it is what it is), staff was very friendly and helpful. Overall we had a great stay!」