Capital O 45944 Club 7

I had a terrible experience at Club7 Hotel. After taking my payment, the front desk staff abruptly canceled my stay, claiming I was rude—an unfair and baseless accusation. They demanded an ID for the second guest, and when I explained it would be provided upon arrival, they still refused to honor my booking. Their unprofessional and inappropriate behavior made the entire situation frustrating and inconvenient. I would not recommend this hotel to anyone expecting fair treatment and decent customer service.

Very bad customer service, unable to get my zomato and swiggy orders delivered, being stopped by guards, agreed upon sending food by the hands of room service boy now denying even that. They expect us to go and get the delivery from ground floor. If we could get the delivery from ground floor wouldn't we also go to the shop?? What's the point of paying so much in this hotel when it's troubling customers on the name of hotel policy and rules and regulations .. Hotel policy should be such that is flexible and convenient . Reception people are misbehaving and management is improper. Problem faced at july 23rd 2024 at night 9:15 . I was here for a long stay but after this incident I will not suggest this hotel to anyone..

Well maintained clean property in central location On-site car parking space in front of the hotel as well as in the basement Spacious AC Executive room Clean bed and linen; plush mattress Courteous staff in reception and customer service Very good complimentary breakfast We were on a trip to visit 6 Dhivya Desam temples nearby and the stay in Hotel Club 7 was very comfortable.