セルジオス ホテル(Sergios Hotel)

L'hôtel est bien placé car proche boutiques plages etc. Le personnel est agréable. Mais l'établissement est vétuste, les chambres sont moches, les salles de bains étriquées ! C'est vieux, vieillot, has been... La restauration est variée et plutôt réussie ! Un conseil : allez voir ailleurs... Dommage.

Świetne miejsce na krótki wypoczynek, bardzo miła obsługa dającą poczucie opieki na każdy lm kroku. To największa zaletą tego obiektu. Pyszne różnorodne posiłki. Jedynym minusem jest brudna woda w basenie. Na pewno jeszcze wrócę.

Let’s put this into context. It cost less than half of our usual Turkish 5*, and we got 10 nights AI instead of 7. So there are limits in what is given. But - it’s spotless throughout, and the staff are helpful (Nicos especially so). But remember - it’s a budget! Didn’t like being dropped off in the dark with a 50yd walk to the hotel with cases, but that’s not really the hotel’s fault. Going home is less of a hassle as you’re familiar with the surroundings by then. Check in was a breeze and our room was more than adequate. The 2 beds pushed together made it feel like a large queen. We’d got a spare single too. Balcony was small but usable & the bathroom was small but the shower was better than some hotels I’ve used in the UK. Towel changed every 3 days was fine. Room cleaned every day. I would have preferred to have extras such as aircon included in the holiday price rather than paying for it on arrival. Just felt a bit Ryanair’esque. Not expensive though. Remember - it’s a budget! Self service for beer, wine, coffee & soft drinks I actually like - less queues at the bar. The food is limited, but for a 3*, they really try to vary things, and the salads, bread, cheese, fruit etc., always give one something to fall back onto. Not once did we think that there was nothing for us. Remember - it’s a budget. We didn’t do any exploration apart from walking along the seafront, which was nice. But we spoke to people that had been on quite a few excursions and enjoyed them. So there is plenty to do it seems. Sunbeds easy to get. Never missed out on our favourite spot. The small pool is ok. The artificial grass meant no burnt feet in the heat of the day. No entertainment, but that suited us. Remember - it’s a budget. What worries me most about this place is that because the walls are so thin and the corridors echo, and some rooms overlook the road, it could be a bit of a lottery as to how peaceful the rooms are. We were fine, but a group of drinking mates or a disruptive family or two nearby, & you might be in for disturbing nights. But …. Remember (yes you’ve got the message by now). They sorted ya a late check out which was really useful and got us an extra day by the pool. Again, really helpful staff. Would we return? Probably not as the World is large and there’s many more places to see. But if a deal popped up as good as the one we got this time. Well, who knows?

Such an amazing hotel, with very friendly staff. They can’t do enough for you! The food was amazing. Cocktails are included on the all inclusive package too. Rooms cleaned thoroughly every day. I would definitely stay here again. It was a bargain!

My sister and I just got back from a lovely week staying at Sergios Hotel and it was amazing. Clean, fresh and modern. Staff are lovely especially Angela and Aris on reception and Luigi in the main bar. The manager is also lovely and friendly, nothing was too much trouble for any of them. The food was lovely and different everyday with plenty of choice. Hoping to go back next year as had such a good experience. Thank you Sergios Hotel

I don’t know where to begin this has been the best holiday ever the staff have been exceptional the food is amazing the desserts are out of this world the staff are so friendly and helpful and easy to talk to the room are very nice too will be back again for sure and the shows they put on for the guests are awesome recommend anyone that’s is looking to stay in Crete to stay here.

Very nice accommodation. The food is very varied and delicious. Everyone is very friendly. Nice, big, clean room. Although the hotel is in the city center, it has its own parking lot and you don't feel like you are in the city center. We liked the location, everything around is full of shops and bars. We had a great time.

Hotel mostly clean. Glass doors can be dangerous, if you are not careful, like me, because there is no strips accross the glass, I thought it was open, and walked right into the glass, apparently this has happened with a few guests. The food is varied in the hotel, excellent choices of meals, but they are mostly cold, by the time you sit down to eat them. Such a shame. We had several problems with the ladies toilets in reception. Once the cleaning staff go home through the day, there is no one to maintain the toilets, the seats were broken several times, no paper towels or toilet roll at times. You are asked to put your paper in the bin, not down the toilet, but they provide tiny pedal bins, so in the evening, there is peoples used paper piling up on the top of the small bins. (It's disgusting, and the smell, but most of all very unhygenic). The waiting staff are fantastic, they can't do enough for you, but my biggest gripe on my holiday, is no way is there enough staff to cater to the amount of holiday makers. There are 2 on in the morning, they are expected to set up for breakfast, clear tables, cope with complaints from customers when they can't get the coffee machine working, or the fresh orange machines not working, it's too much. More staff come on through the day, but they are expected to wait, plus clean, plus run the pool bar, plus take the trolley with fruit and drinks up to rooms, as well as other jobs in between. I feel the problem of being understaffed, is going to cause big problems in the middle of the season. Our room was clean, big enough, and we were lucky enough to have a big balcony. Be prepared if you get a wet day, there is nothing to do. You can't sit out in the pool dining area, there is no cover, the rain was so heavy, everything had to be shut down, you can't sit on your balcony, there is no cover, so I was very angry, that on a day like this, management would not open the bar in the lobby, until the stated time of opening, that one puzzled me.

We have just returned from a week in Crete and are so pleased we chose to stay at the Sergios Hotel. Located centrally, the hotel gleams it is so clean. From Reception to the chef and domestic staff, everyone is friendly and efficient. The room was clean and modern with plenty of drawers and hanging space. Yes the bathrooms are small but perfectly adequate. The restaurant was a real delight, with a good selection of Greek cuisine mixed with the odd themed night. We thought we would eat out more but there was always something to tempt. Finally the bar and Luigi, friendly and efficient, he was always ready with a smile and never failed to ask if we'd enjoyed our day. We would definitely stay in the Sergios Hotel again, please ignore the negative reviews and try it for yourself.