Room not too clean for 5 star hotel standard, there is some hair left in bathub probably from previous guests, tea cups not changing after we use for the first night, and the toiletries they gave inside the room is super basic for 5 star hotel standard only have BATH FOAM, DENTAL BRUSH, SHAMPOO and CONDITIONER, which is unbelievable for this standard of hotel. But the personnel/customer service attitude is good except the food server in the FEAST RESTAURANT which is behaving like we are begging for food and sometimes just reply us with this word “FINISH, NO FOOD”when we ask them to serve the food, such a pity. Hey we do not get the food for free, we paid it, the server need to learn how to treat customer better.
素晴らしい
4055レビュー