「Great if you're attending an event or visiting a student at University of Warwick. There's a nice bar and restaurant on the premises and a shop (co-op) and another bar nearby on the campus. Scarman is next to Warwick Business School. The free parking is handy and the staff were polite and super helpful, answering the questions we had to make our stay easier」
「Having a twin room for my teenage daughter and myself should have a slightly more private shower area, it was quite awkward! A double room would be understandable for such visibility but not twin!
The ‘breakfast’ that was included that is usually £8.50 per head was appalling and I was not the only customer surprised! The Orange juice was sweetened squash, no cooked food (breakfast is not described anywhere online or in any booking information so unfortunately it’s assumed that cooked food would be available, I rang in advance to ask what time breakfast started, and mentioned my daughter liked a hot brekkie when we visit Birmingham for hospital appointments, but was not told even at that point that no cooked food would be available), cardboard bread that was being liberally manhandled (no tongs) cereal smelled old, bowls of yogurt were dried at sides, fruit bowls also drying out on top and the only thing I could stomach was a cup of tea that tasted like the coffee/hot water machine had never been cleaned. I left with an empty stomach, and my daughter ate a croissant. Not worth paying for so it was luckily included, although not so lucky for the paying customers.」
「Great and comfortable stay
We had a wonderful stay. Thank you so much for upgrading us to a room with a bathtub! The breakfast was also very delicious. Highly recommended」
「Lovely staffs, It felt warm when a staff greeted me in the morning with a bright smile, the room was tidy in the morning when I got back. Room very clean, toilet and bath was clean as well. Had no concerns felt very safe. I would definitely recommend to use. Rooms are big and convenient.」
「Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
.」
「Enjoyed our stay.
Aaron at reception was pleasant and helpful.
Rooms were clean. Breakfast was great with full English breakfast options as well as a variety of cereal, freshly baked croissants and other pastry as well a Nutella pump which my son thoroughly enjoyed」
The location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away.
For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.
An amazing stay as always the staff here always go above and beyond for you needed slightly larger room due to my partner on crutches and they even put us in a room we was in before! Such clean facilities me and my partner felt really comfortable safe and happy here will stay again! Comfy pillows, bed, lovely bathroom shower and bath, toiletries on wall are very nice smelling, we will be back on Thursday to stay! :)
Generally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
Hotel was nice, facilities are fine and in line with what you might expect at the price point. Breakfast can be included in the booking and there was a good selection. There's a restaurant and bar available in the evening too.