It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
As a four star hotel, I am disappointed that the room was not really clean, and there was a strange smell, and there was no toothpaste!
Staff were nice and the location is in the centre. I enjoyed the sauna, the gym is not big. Restaurant's price is reasonable, the breakfast could be better.
BBumblebee06I stayed at the Leonardo Royal Hotel Birmingham for 3 nights and had a fantastic experience. The hotel is in a perfect location—central, convenient, and great for exploring the city. It has a luxurious feel throughout, with modern decor and a very clean environment.
The staff were lovely—always polite, helpful, and welcoming, which made the stay even more enjoyable. The room was well-equipped with great amenities including coffee pods, tea, and coffee, as well as both still and sparkling water provided daily (a bottle of each).
A big plus was the in-room entertainment setup—you can easily connect your phone to the TV via the hotel Wi-Fi to stream your favourite shows on apps like Netflix and Prime Video.
Overall, I was really impressed with the comfort, service, and attention to detail. I’d definitely recommend Leonardo Royal Hotel Birmingham for a stylish and relaxing city break.
GGeezerAfter reading reviews and seeing images of the hotel I was apprehensive about staying at The Britainnia.
The lobby wasn't the most welcoming. It seemed dark and probably hasn't been upgraded since the hotel was built in the early 70's.
My Room 330 greeted me with the smell of fresh paint, new carpet, furniture and a recently upgraded bathroom.
For the price I paid, it was good value for money.
TTAMBGenerally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
TTomieMercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰