After reading reviews and seeing images of the hotel I was apprehensive about staying at The Britainnia.
The lobby wasn't the most welcoming. It seemed dark and probably hasn't been upgraded since the hotel was built in the early 70's.
My Room 330 greeted me with the smell of fresh paint, new carpet, furniture and a recently upgraded bathroom.
For the price I paid, it was good value for money.
I’ve lost count of how many times I’ve stayed at this hotel. Whenever there’s a room available, it’s always my first choice in Coventry. The location is perfect — right inside the University of Warwick, just a 10-minute drive from the city centre. It offers free parking
Having a twin room for my teenage daughter and myself should have a slightly more private shower area, it was quite awkward! A double room would be understandable for such visibility but not twin!
The ‘breakfast’ that was included that is usually £8.50 per head was appalling and I was not the only customer surprised! The Orange juice was sweetened squash, no cooked food (breakfast is not described anywhere online or in any booking information so unfortunately it’s assumed that cooked food would be available, I rang in advance to ask what time breakfast started, and mentioned my daughter liked a hot brekkie when we visit Birmingham for hospital appointments, but was not told even at that point that no cooked food would be available), cardboard bread that was being liberally manhandled (no tongs) cereal smelled old, bowls of yogurt were dried at sides, fruit bowls also drying out on top and the only thing I could stomach was a cup of tea that tasted like the coffee/hot water machine had never been cleaned. I left with an empty stomach, and my daughter ate a croissant. Not worth paying for so it was luckily included, although not so lucky for the paying customers.
Great location for a concert at the Utility Arena. Nice decor in the rooms and staff are friendly and helpful. Good breakfast buffet with wide selection of food options.
Lovely staffs, It felt warm when a staff greeted me in the morning with a bright smile, the room was tidy in the morning when I got back. Room very clean, toilet and bath was clean as well. Had no concerns felt very safe. I would definitely recommend to use. Rooms are big and convenient.
Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
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The front desk officer was so nice. Need to enter the password for the entrance and car park during the night time. Valuable and excellent ocation for drivers.
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8.5/10
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8.6/10
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ゲゲストAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
ゲゲストAmazing stay at the Leonardo. Close to everything we needed and team stop right outside to get you into the bullring. Staff were friendly and helpful, even checked in early as our room was ready ahead of time. Breakfast lovely with lots to choose from. Would definitely go back
GGeezerAfter reading reviews and seeing images of the hotel I was apprehensive about staying at The Britainnia.
The lobby wasn't the most welcoming. It seemed dark and probably hasn't been upgraded since the hotel was built in the early 70's.
My Room 330 greeted me with the smell of fresh paint, new carpet, furniture and a recently upgraded bathroom.
For the price I paid, it was good value for money.
ゲゲストThe location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away.
For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.
NNSEJOKERAn amazing stay as always the staff here always go above and beyond for you needed slightly larger room due to my partner on crutches and they even put us in a room we was in before! Such clean facilities me and my partner felt really comfortable safe and happy here will stay again! Comfy pillows, bed, lovely bathroom shower and bath, toiletries on wall are very nice smelling, we will be back on Thursday to stay! :)
TTAMBGenerally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.
ゲゲストFirstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night.
To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.
KKoon HoDecent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.