Hotel is in a stunning location. The staff were friendly. I felt sorry for the young girl at reception who had to deal with a very rude, obnoxious, entitled American woman.
Our room was spacious and clean, had a nice hot shower.
They provide tea/coffee in the room, although no complementary biscuit that you get in other hotels - a biscoff biscuit would have been a nice touch.
We had lunch in the restaurant which was nice, however the restaurant and the other places to eat in the outside area were expensive. €22 for fish and chips seems excessive.
The hotel was fairly quiet too which surprised us considering its August. No much atmosphere in the bistro bar which was empty at 10pm except for the 3 of us.
We had breakfast too. The full Irish breakfast was tasty, coffee machine provided decent coffee. However, there were limited options at breakfast for people who didn’t want a full Irish breakfast. No pastries such as croissants or pain au chocolat - these things are cheap for hotels to provide. Cereal options was rice crispies and corn flakes- surely they could offer a few more cereal options?
Overall, our stay was enjoyable and relaxing but a few little simple extra touches and it could be a lot better. Will definitely go back and stay as Glendalough is a favourite spot of mine.
Lovely friendly welcoming staff ,especially Ann on reception ..very helpful.
Great rooms .. spotlessly clean . Great coffee machine !
Lovely steak dinner cooked to perfection .
Would definitely stay again and would highly recommend .
Continued success.
We totally enjoyed our stay.
We meet friends in the bar and we had a great catch up with a few drinks. The lad playing was very good. The staff where wonderful. We most certainly would stay again.
The location is far away from the city spouts hard to find the taxi
Check in process was smooth
Spacious and clean room
Great customer service on some of the staffs but there are few staffs were lack of training
Breakfast buffet was amazing but dinner was ok, the quality of the food at the bar was medium which need to be improve
Great location, plenty of facilities - x2 restaurants, pub onsite, hotel bar, wells spa & separate thermal pool. Picturesque hotel with the friendliest staff. It’s a gem!