ゲゲストWe very much enjoyed our stay at Coimbra Monumentais. The location is absolutely perfect being so close to the steps up to the University. The facilities were fine. My only suggestion for improvement is to automatically send the check in information rather than asking us to ask for it. I missed that point in the reservation. Most of our stays were with Air BnB and they automatically send the information a day or two in advance. We came to the back door (the 7A address) and had an issue with getting in. Once in, we were very well looked after. Thanks so much to Mariannna!
KKatCLittle hotel by the road side. Parking is free but it’s opposite building. Can park the car in front of hotel to unload luggage first. Staff speaks English and friendly. Room has no free water and fridge. Bed is comfortable n firm enough. The location is close to some attractions. However the room facing road is very noisy even when staff told me is not. Motorcycle n people walking past rounding loudly can be heard even late at night. We had bad night sleep. A room facing inwards would be better!
ゲゲストThe hotel is cozy and familiy's friendly, the reception desk was friendly and welcoming, Fatima at the reception desk was great.
The breakfast is intercontinental buffet and had a variety of options besides great taste, Dinner is A LA carte menu and the chef is exceptional.
We didn't use the outdoor pool since it's so cold but the Spa and the indoor pool was pretty nice، the Jacuzzi was out of order.
Overall the location and services was pretty much great definitely deserves another visit.
ゲゲストThe hotel reception was poor, no effort was made to inform us of the hotel’s amenities or location of the amenities. The port wine at the reception was on display but was never offered to us or the other guests. The cleaning staff were very friendly, congratulations. The heating unit was located outside near the window of the room and was surprisingly loud. The worst of all was a male guest using the sauna and steam room while completely *****! Shocking lack of hygiene!!!
CCaGirlThis was our second stay at the hotel, and it was just as fabulous as the first. The wellness area — with its sauna, cold‑water dip, and warm indoor pool — made the stay incredibly relaxing. The breakfast buffet was as good as I remember it, and on this trip was also our first time dining at Raiz, the hotel’s restaurant for dinner, and the experience was wonderful. Great food, great atmosphere, and excellent service. This is definitely our go-to hotel when we're in Lousã!