A minha decepção foi com o atendimento da recepção. a gestão precisa treinar e capacitar melhor a equipe da recepção.O ar condicionado não estava funcionando direito e na segunda noite quebrou de madrugada.Fiquei hospedada por 7 dias e não esperava passar por isso em um hotel 4 estrelas ainda mais pagando uma tarifa elevada no réveillon.
A piscina é uma delícia e o café da manhã é muito bom e a academia é pequena mais deu para usar.
One of our favorite spots of all time. The hotel is run so well, so clean, all the people who serve will go the extra mile for the comfort of their guests. We feel like Kings in the Majesty hotel in Florianopolis... so much is convenient from the restaurant with exceptional food in the hotel to others all-round the block, to the huge shopping mall and all the event of Florianopolis... this is like a 5-Star New York City Hotel on steroids, bigger, better, cleaner, nicer... its amazing and the place to be... we return to the Majesty often as it is in our hearts... VIVA Majesty!!
I learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.
Staff was really helpful and really nice.
But walls are paper thin , i could hear literally everything from my neighbours on each side and upstairs.
Couldn’t sleep at all , noise all time.
Upon calling to reception they tried to solve the solution but i guess neighbours felt ofended and kept doing it.