Facility is dated and needs serious refresh. Windows have mold and furniture needs cleaned.
Staff are mostly pleasant.
Restaurant is good. Especially breakfast.
Spa is very good (only got foot massage but impressed)
In total I could not recommend.
While the presidential suite was large, we faced problems from walking into it - fan was not working, water in the jacuzzi was brown and stopped for 30 min and finally the AC packed up which needed a full service - all within the first 2 hrs.
While the pool was beautiful and the service was OK, the breakfast spread was very avg.
Nice staycation in laxmi empire, it is near to madgaon railway station. got discount while booking through make my trip app, staff are behave well, the amenities include swimming pool is good, luxury room for fair rate, the breakfast provided by the hotel is nice, especially South Indian food, but the food ordered from the goa aroma hotel to the room is like overpriced. otherwise the stay and food is nice. overall get good experience from hotel laxmi empire
Хорошее расположение. Приветливый и гостеприимный персонал. Неплохие завтраки. Недалеко от пляжа. Номер оснащение всем необходимым, есть чайник и посуда, а так же холодильник. Довольно свежий интерьер номера. Временами отключалось электричество и пропадал wi-fi и отключался кондиционер.
”Excellent experience at this hotel! The food was delicious, and the stay was comfortable. They offered a wide spread menu for breakfast, lunch, and dinner, which was great. The conference hall had good capacity and was well-suited for events. Overall, a great choice for both leisure and business stays. Highly recommend!”
Начну с лучшего: персонаж шикарный, начиная со входа и все с кем нам довелось взаимодействовать, вежливые, улыбчивые, искреннее настроены помочь и максимально удовлетворить все ваши адекватные потребности - это просто пушка, мегареспект. Приезжали всего на ночь с семьёй, это была вынужденная остановка, но к отелю это отношения не имеет, утром на завтраке нам приготовили лучший за все время омлет с молоком, потом мы спросили кашу, которой не было и какао, парнишка даже не знал что это такое, загуглил и нам все сделали! Территория красивая, дорога на пляж приятная, номера прекрасные! Песок на пляже мелкий, скрипучий как снег - просто рай!!
Ну и минусы которые требуют категорического внимания:
1. Пол в номере был ОЧЕНЬ грязным, мы приехали поздно вечером, уложили детей, приняли душ, ходили там по номеру, а утром посмотрели на свои ноги и офигели. Жена ради прикола взяла салфетку и провела по полу - лучше бы этого не видеть🤣
2. В бассейне очень чистая вода, сам бассейн с разной глубиной, очень комфортно - НО, в детской, более мелкой, зоне бассейна просто невозможно находиться, очень сильно тянет мочой из туалетов, прям воняет именно на уровне воды и метр выше. Если отплыть в противоположный конец, там все хорошо, проветривает.
3. Мы с проблемой не столкнулись, но мне кажется маловато лежаков на бассейне и пляже(8 шт), возможно пляжные лежаки больше актуальны для европейцев, тогда должно хватить.
An absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits.
The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby.
Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.
ゲゲストЗдравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.
AAimz13I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,
YYaLenkaWe travelled together with my husband, we are not clubbers, of course we knew that north Goa is famous for its clubs, shacks, and night parties, BUT not by our room. Even if you party, you don’t sleep in the club, you definitely go home. But this hotel is a party hotel as it was said in the different booking aggregator, in the trip.com there were no reviews about it, so I’m the first one telling you that if you want to sleep at night you will sleep and sing songs ***** with the people from the club besides your hotel, it’s not just noisy, it’s extremely loud, unbearable noise! The location to the beach is downstairs, so you need to climb the stairs back to the hotel each time you go to the beach. The beach is cosy and clean, there are some nice places to stay and eat, to watch the sunset. By the way there’s a small swimming pool and some sunbeds in the hotel area. The room was cosy and functional , they provide even an iron. I think they try to compensate the noise at night by all means.
There are many clubs around the hotel, not just one! So if you don’t mind the parties- it’s definitely your place! I felt as I was sleeping in the club.
We booked breakfast and it was completely Indian, only eggs and toasts were served except the Indian dishes. The restaurant provides lunch and dinner in their restaurant, we tried Indian cuisine and some other dishes, but all of them didn’t satisfy us at all. So overall the stay in this hotel hasn’t been really enjoyable!