I didn't know anything about airport hotels in Atlanta. I was looking for a convenient hotel with an airport bus. And the Westin was one of them. The airport bus was good, it departs the hotel on the hour and half hour (ie 8pm and 8:30pm and 9pm, etc). The drive to airport is over 10 minutes. I saw some hotels can be accessed by Sky Train. Actually those hotels are easier to access (which I did not know). The Sky Train is free, it leaves every 10 minutes from the airport station, and it's only 1 short stop to the hotels. So that is quicker and easier. I did not realise that before my stay.
The Westin hotel is ok, not the newest but not bad overall. My main problem with it is that it faces a highway and it's quite noisy. I complained that the room they gave me was noisy and I asked to switch to a room that's not noisy. They gave me a room in the other wing of the hotel also facing a highway but a bit less noisy. I did not have the energy to complain again. The shower was ok, not bad. I like the African American woman who was driving the airport bus, she was very polite and friendly and helpful.
I was tired after a long flight to Atlanta. So I wanted to go outside and get some fresh air. I asked them about walking around outside, the response was that it is not really safe to walk outside in the area. But if I wanted then I could walk in the parking lot.
The only problem we had was the door lock wasn’t working properly, so we only had one key. The manager remade keys several times and none of them worked. It’s was a holiday weekend, so they weren’t able to get the locksmith to come fix it. The service was fine. Employees were attentive. The breakfast food was ok. Cold cereal, bananas, juices, coffee, toast, bagels, powdered and chocolate donuts, muffins. The room was clean and everything, except the key, worked properly. I paid my deposit in cash and was able to get it back at checkout. We have family in the area and travel with our little dog. We plan to stay here again. Very reasonably priced.
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7.2/10
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7.2/10
ゲゲストThe only problem we had was the door lock wasn’t working properly, so we only had one key. The manager remade keys several times and none of them worked. It’s was a holiday weekend, so they weren’t able to get the locksmith to come fix it. The service was fine. Employees were attentive. The breakfast food was ok. Cold cereal, bananas, juices, coffee, toast, bagels, powdered and chocolate donuts, muffins. The room was clean and everything, except the key, worked properly. I paid my deposit in cash and was able to get it back at checkout. We have family in the area and travel with our little dog. We plan to stay here again. Very reasonably priced.