The only problem we had was the door lock wasn’t working properly, so we only had one key. The manager remade keys several times and none of them worked. It’s was a holiday weekend, so they weren’t able to get the locksmith to come fix it. The service was fine. Employees were attentive. The breakfast food was ok. Cold cereal, bananas, juices, coffee, toast, bagels, powdered and chocolate donuts, muffins. The room was clean and everything, except the key, worked properly. I paid my deposit in cash and was able to get it back at checkout. We have family in the area and travel with our little dog. We plan to stay here again. Very reasonably priced.
Great location close to the airport.
Shuttle running 24h every day.
Very friendly and helpful staff.
Will definitely come again.
とても良い
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8.2/10
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9.1/10
非常に良い
ゲゲストThis trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
ゲゲストI was in Savannah for depositions. If I am being honest, Planters Inn was not my first choice as I usually stay within the Hilton family. But those hotels were all booked. I was a little apprehensive having seen a few bad reviews, but chose Planters Inn because it was the closest to where I needed to be. to be. In hindsight, I am glad the Hilton properties were booked. The hotel has much more character than the other guys. Yes, the property shows its age, but it is well maintained. The room was clean, comfortable, and had everything I am used to at much higher priced hotels. The staff, however, is what makes the Planters Inn a real gem. They were friendly, helpful, and went above and beyond with a few late-night tasks I needed to complete in preparation for my work the following day. I plan to return to Savannah with my wife in the near future as tourists (I had no real time for sightseeing on his trip), and when I do I will be staying at the Planters Inn.
ゲゲストThe only problem we had was the door lock wasn’t working properly, so we only had one key. The manager remade keys several times and none of them worked. It’s was a holiday weekend, so they weren’t able to get the locksmith to come fix it. The service was fine. Employees were attentive. The breakfast food was ok. Cold cereal, bananas, juices, coffee, toast, bagels, powdered and chocolate donuts, muffins. The room was clean and everything, except the key, worked properly. I paid my deposit in cash and was able to get it back at checkout. We have family in the area and travel with our little dog. We plan to stay here again. Very reasonably priced.