I love IHG hotel. The price is good and amenities are much better than many motels. The front desk was friendly and the breakfast was awesome. We went to Leavenworth for Christmas but the price of hotels in Leavenworth was crazy. Wenatchee will be a good place to consider.
Wrote a review directly to the hotel so will keep this shorter.
Check in clerk was amazing.. but
Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk
Beautiful hotel and location is amazing
Room was a little on the dirtier on the other side
Small fruit flies flying in the sink , pillows were dirty some lights didn't work
Didn't really care about those things until was told hotel denied this elevator incident happening.
Conflicted if I would ever stay here again.
Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this
We were very pleased with our stay at Snoqualmie Inn. Even when I had to call and request a room change due to a party happening next door. Some kids were having fun next to us at 11pm. I didn't complain knowing it being the off season there would be lots of empty rooms. The front desk man was quick to understand and nicely up graded us to a huge nice suite. Actually he heard the neighbors when he brought our new keys up to us. Again I told him I didn't want to disturb the party, They were young kids having fun on their trip. We were just 2 old gals. Like my sister said ' we have already had our fun years ago' . Anyway we were very happy with our stay and highly recommend the Snoqualmie Inn.
AAlHuangEverything was good. The service, the breakfast, and the pool were all good. Very comfortable overall. Only except that the WIFI signal was broken inside the bedroom. The network needs a serious upgrade.
MMylene WWe booked it for a fun convention. I was disappointed right off the bat. I put both my husband's name and mine on the prepay reservation. They insisted that my husband had to come in to show photo ID so they could confirm it really was us. The kitchenette had no towels or anything to wash with. They said they don't have kitchen towels or cloths. We booked 3 nights, they gave us 2 washcloths, 2 hand towels and 2 bath towels. They said they had a towel shortage. Brought our garbage to the front desk because we didn't know what else to do so they said, put it outside your door and give us a call about it being there. Although, there was no replacement bags in the room. When I went to take a shower, I learned that we had 2 hotel type conditioner bottles and 2 lotion bottles. No shampoo. We only got one mini bar of soap so I used it to wash my hair. The heater in our room didn't work right either. It was either blowing cold or hot when set on Auto. We did try several settings. We froze the first night. Cooked to death second night. Third night just cold but not freezing. I heard the restaurant isn't open yet. I could see things were being worked on but they also seem to have a lack of staff. I don't feel the cost was appropriate for the level of care. I did find 2 of the staff that really did seem to care. One stuck up woman and then lazy ones. Notice the unclean porch. The tore up base of front door.
ゲゲストRoom was great but tub didn’t drain fully I let them know when we checked out they were grateful and said they would address it and get if fixed before the room was rented out again. Pool cold and hot tub where barely warm but they had been recently refilled from what the front desk staff said and those things take awhile to reheat. Breakfast was amazing as where all the staff we really enjoyed our stay and will be back in the future once the pool is warmer.