The location was perfect, close to all main sights. The room was cosy and nice, the huge advantage was toilet and shower within like not in most of the hostels of that type. There was no kitchen but a coffee machine and cooler were pleasant to have. The only thing that bothered us a bit was a noise from the neighbouring coz the walls seemed to be made of paper🤪🤦♀️ otherwise it was a pleasant stay, especially for 2 nights, and a small balcony was great. Thank u🙏😘
Personnel très accueillant hôtel simple mais un peu soft au niveau du petit déjeuner seulement jambon fromage et quelques gâteau industriel café jus céréales
L hotel est bien mais DOMMAGE le personnel très peu acceuillant , amabilité inéxistante, aucun contact possible , le premier réceptioniste ça allait, mais après, c est totalement un froid glacial , on salut d un Hola personne ne te répond, !!! mise à part une Serveuse cheveux cours avec une mèche, des lunettes , qui, elle était très pro et acceuillante, sinon on n avons eu aucun sourire , échange de tout le séjour , pas 1 seule amabilité, irrespectueux, de plus le resto ou tu prends le petit déjeuner, le personnel y est terriblement froids, il n y a eu aucun bon appétit , aucun mot d accueil , c est limite il te jette ta commande à la gueule , tt les matins on me demande la chambre, ce plusieurs fois, plusieurs personnes différentes ,au moment du petit dej , alors que nous avions pris la plupart de nos repas tout le long du séjour . Ainsi que des apéro mais c est comme ci tu n existe pas... par contre L accueil du client local était plus ” normal ” .DOMMAGE j avais lus des identiques commentaires négatifs +++++ super un accueil vraiment de merde mais je ne croyais pas que ça serait aussi gênant.
Sinon le quartier, la chambre, la tranquillité, commodités c était bien
La chambre aurait bien besoin un petit peu de rénovation au niveau des plaintes et quelques taches , sinon belle déco , chambre twin assez grande, sdb propre, le sol n à pas était nettoyer chaque jour , mais c était très propre, ménage tt les jours et chambre très agréable !!!!
L hôtel beau et bien décoré
ゲゲストOn arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.
Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.
The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week.
Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.
If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children).
All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.
MM&A uit NLPrima hotel op een perfecte plek als je in het centrum van Barcelona wilt verblijven. De mensen die er werkten waren heel behulpzaam en vriendelijk.