イギリススターリングの3つ星ホテル

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

素敵で静かな環境であるスターリング大学内ですが、市内中心部への旅行が必要です。ホテル内を除いて夕食に営業するレストランはありません。 私たちに与えられた1階の元の部屋には強い臭いがあり、ハウスキーピングチームによって掃除された後も消えませんでした。レセプションは当初、部屋を変えることを拒否しました。私たちが主張した後に初めて、1階に別の部屋を与えられましたが、それは私たちを待つのにほぼ1.5時間を無駄にしました。 それ以外の場合、素晴らしい朝食を含むすべてが非常に良いです。

Staff very friendly and helpful. Room very cold - air conditioning system that clearly doesn’t work. Did read other reviews prior to arrival and should have taken note as this seems to be a common complaint. Staff clearly aware as delivered an electric heater without question when asked for one. Breakfast okay. Will not cook poached or fried eggs only scrambled.

レセプションでの素晴らしいサービス。 Trip.comを通じて予約された部屋にわずかな問題があったため、ホテルはボーナスとして無料の朝食を提供しました(朝食ビュッフェは素晴らしかったです!)。部屋は清潔で快適でしたが、部屋でWiFi接続を維持するのは非常に困難でした(使用可能なWiFiを得るためにバスルームに立っていなければなりませんでした)。良い滞在ができ、途中でホテルの滞在に自分自身を治療したい他のウェストハイランドウェイウォーカーにお勧めします。

This hotel is in a great location for exploring Stirling by foot, can't beat it! It's a basic hotel but has all you really need, with no frills. Staff were fast and helpful, parking on site. Bathroom could have been cleaner, shower pressure isn't great. But rooms were quiet, bed comfortable.

アランパークでの滞在が本当に大好きでした。とても素敵な居心地の良いホミーの場所。必要なものがすべて揃った非常に広とした部屋、スタッフは本当に親切でフレンドリーで、暖炉のある居心地の良いラウンジルームです。私が提案する唯一のことは、タオル用のバスルームのドアのフックです。将来ここに滞在したいと思いますし、誰にでも強くお勧めします。

We received such a warm welcome and friendly service. The room was clean, warm and contained more than what we expected. The hosts did everything they could to make us feel welcome and provide us with everything we needed. I would recommend to all travellers.

Nice pub and rooms, ideal stopping off point travelling up north near Stirling. The restaurant is good, with reasonably priced classic pub food and selection of beers. Unfortunately we left too early to have the full Scottish breakfast which was included.

Easy access to town.over priced water at reception.safe overall not very helpful.young girl from hull made up for the other staff.window would not lock .ran out of beer .guinness was ok .good choice of whiskey but a bit of hard work to get a price!.

Superb hotel always stay here when visiting my son the rooms are spacious and clean ...the Scottish breakfast is delicious