We enjoyed our stay at Royal Regantris Cendana. They made a Honeymoon decoration for us and the room provided was nice and quiet as requested (as we were going to Bromo and need to sleep during the afternoon to start the trip at midnight). AC work perfectly, the cleaning was good and there were lots of amenities.
The location was very good. The hotel is quite clean, but the facilities are limited to basic necessities. The food was okay. The service of the staff is very good. I think overall it's worth the price.
The hotel is very near the Gubeng Train Station and it was really convenient for us to stay there as we had a train to catch to Solo. However, the noise from the train horns and the trains moving may be a little annoying. Other than that the hotel is a bit old but we don’t mind as ling as the bed is comfortable.
The hotel was great with an affordable price. The service was excellence and staffs are nice and helepful. Located in front of Pasar Atom Mall so we can easily go for shopping and eating. It's a really recommended hotel to stay in Surabaya
This in the only one choice when ever I need to stay in Surabaya.
Staff are very kind. Breakfast is very delicious. Location is so nice..
there are conference room though I habn't use it. on the ground floor, in front of reception, there are fredges selling drinks, ice cream in very reason price.
night shift girl in reception is particulary sweet and helpful.
素晴らしい
214件の口コミ
9.4/10
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€17
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8.6/10
とても良い
FFarrelLocation is excellent, right smackdab in the middle of Surabaya's tourist center, the Old City or ”Kota Lama”. Cleanliness wise its okay, the bedsheets is the only thing that needs more cleaning. Service is excellent. And facilities wise, the only thing lacking is a hairdryer.
AAlex88Location wise is debatable as you need to see what tour itinerary is.
Because the best location would be central.
But overall its a rather decent hotel
Not a really impressive breakfast but it can get by.
Would not say its worth it.
But the overall vibe of the hotel is pretty good
ゲゲストWent here with my husband and 1 kid under 5 years old. Surprisingly, room is spacious enough for three of us! My daughter favorite part is the lamp that can be controlled through the screen and Bobobox app on the phone.
But most of it, is the view that caught our attention. The ambience is also top notch. The secluded locations + silence and sound of nature 👍👍👍
BBeaunitta van WykWe recently stayed at this hotel and had a mixed experience. While there were definitely some highlights, there were also a few disappointing aspects that affected our overall stay.
One of the standout positives was the friendly and welcoming staff. Everyone we interacted with was polite, helpful, and made an effort to ensure we were comfortable. The overall service was good, and the team seemed genuinely eager to assist.
The food at the hotel’s restaurant was excellent. Every meal we had was delicious, however, we encountered an issue with breakfast. Due to unexpected traffic, we arrived late. We asked if some food could be set aside for us, as we had prepaid for breakfast. Unfortunately, we were told that this request should have been made the night before, which was disappointing and left us feeling a bit let down.
The room itself was smaller than it appeared in the photos online, and we were surprised to find that there was no heating or cooling system—just a fan. Additionally, there were old stains on the bedding, which gave a less-than-ideal first impression.
The hotel has a great view from the top, but unfortunately, the weather didn’t cooperate during our stay, so we weren’t able to fully enjoy it.
Overall, the hotel has potential, with friendly staff and great food, but there are areas that need improvement.