We enjoyed our stay at Royal Regantris Cendana. They made a Honeymoon decoration for us and the room provided was nice and quiet as requested (as we were going to Bromo and need to sleep during the afternoon to start the trip at midnight). AC work perfectly, the cleaning was good and there were lots of amenities.
The location was very good. The hotel is quite clean, but the facilities are limited to basic necessities. The food was okay. The service of the staff is very good. I think overall it's worth the price.
Setiap ke Sidoarjo selalu nginap di hotel ini… lebih worth it dibanding yang lain harga dan fasilitas sesuai… dekat mall pastinya dan recomended lah buat yang ke Sidoarjo
ゲゲストWent here with my husband and 1 kid under 5 years old. Surprisingly, room is spacious enough for three of us! My daughter favorite part is the lamp that can be controlled through the screen and Bobobox app on the phone.
But most of it, is the view that caught our attention. The ambience is also top notch. The secluded locations + silence and sound of nature 👍👍👍
BBeaunitta van WykWe recently stayed at this hotel and had a mixed experience. While there were definitely some highlights, there were also a few disappointing aspects that affected our overall stay.
One of the standout positives was the friendly and welcoming staff. Everyone we interacted with was polite, helpful, and made an effort to ensure we were comfortable. The overall service was good, and the team seemed genuinely eager to assist.
The food at the hotel’s restaurant was excellent. Every meal we had was delicious, however, we encountered an issue with breakfast. Due to unexpected traffic, we arrived late. We asked if some food could be set aside for us, as we had prepaid for breakfast. Unfortunately, we were told that this request should have been made the night before, which was disappointing and left us feeling a bit let down.
The room itself was smaller than it appeared in the photos online, and we were surprised to find that there was no heating or cooling system—just a fan. Additionally, there were old stains on the bedding, which gave a less-than-ideal first impression.
The hotel has a great view from the top, but unfortunately, the weather didn’t cooperate during our stay, so we weren’t able to fully enjoy it.
Overall, the hotel has potential, with friendly staff and great food, but there are areas that need improvement.
WworldwidewhatLocation seems ok the front of the hotel and public areas are almost spotless rooms on 2nd floor dua lantai have small balcony with 2 seats and a table 😀 great the room we booked had ac hot and cold water small tv connected to satellite the ac was not that good and actually heated the room regardless what setting i put it 16c cool the shower head was blocked so didn't work i reported both the problems to front desk the actually fixed it so that was good the staff can speak English. As for going bed me and my mrs notice ants emerging from near bathroom area and under the bed this episode was odd lasted 2 hours then restarted again about 7am we had no food in the room seems to happen after use of the bathroom shower as we was here for 1 night it was pointless complaining my advice always bring a can of bygon with you to low cost hotels warning they don't have elevator in the hotel so not a good idea for older people or disabled they have a nice pool area .in your room no fridge as for the tv set up you have start it up yourself saving grace is that they have wifi 😀 .the breakfast was ok glasses was very small like mouth wash cup smsll 4 of those glasses make a small decent glass of juice
JJuiyu HsuThis in the only one choice when ever I need to stay in Surabaya.
Staff are very kind. Breakfast is very delicious. Location is so nice..
there are conference room though I habn't use it. on the ground floor, in front of reception, there are fredges selling drinks, ice cream in very reason price.
night shift girl in reception is particulary sweet and helpful.