It was a good stay for the money charged. The front desk was very helpful and courteous. They provided me with the option for booking uber without charging anything extra. I required extra water bottle at night. They provided the same was good. Rooms were clean and neat and were made good.
MakeMyTrip service was excellent..
But in hotel, as a guest we want some improvement like if we are 2 people then u have to arrange 2 chairs, and for hand wash, kindly provide paper napkins on desk for green go environment. Room service was excellent 👌.. We liked your services which is perfectly shootable as a enhance able project of government towards go green and eco friendly environment...
We are thankful for you for addressing save energy and water 💦 initiative..
Thank you..
I booked the Gold Room, and during check-in they mentioned an upgrade, saying the room was bigger. However, the room had a lot of patchwork, and the toilet hand shower holder was broken.
Amenities were very basic, more like a normal budget hotel. There was no minibar despite it being listed in the room details. The electric kettle was dirty and rusted, which was unacceptable.
Breakfast was average with a limited menu and very ordinary taste. The “Do Not Disturb” and room cleaning service switch was not working, which added to the inconvenience.
Overall, the property claims to be a 4-star hotel, but the services and facilities felt closer to a 1-star experience.
Sorry to say these but this should help to correct and offer better service. No wi-fi throughout the stay. The tea kettle nose was damaged. Shower sliding door I could not pull to close, Wardrobe magnet was so tight and opening was not smooth or easy). The ceramic cup and glass - both the designs were not good and comfortable to handle. I could see one cockroach(four pics but same cockroach). Interior design looked different(aesthetic?) but a few like door frame design, bed head board, bed side table (the very old model intercom was kept amost at floor level) were causing discomfort. I feel may be maintenance like polishing, repainting needed.