MMoochuTo get an access key, We have to go to another building around 3 blocks away in order to get a key. The inconvenience is, appointment had made to me in front of one Villa’s door. We found other guests waiting there to but there is no more instructions for access. We have to call property and finally find out that their office just like at the next two - three rooms. I don’t understand why they didn’t make appointments at their office at first time. We we were feeling frustrated while we had been asked from the villa’s owner why we stood there in front of their property.
The room is quiet good actually.
SsweetshoiraOur stay at the Lancaster Hotel in Milan was absolutely wonderful, thanks to the exceptional service and thoughtful gestures from the staff. We had a special request for an early check-in and a late check-out due to our travel schedule, and the staff went out of their way to accommodate us. This kind of flexibility and understanding made our trip so much more comfortable, and we truly appreciated their kindness. The staff at the front desk was a gem!
The breakfast at the hotel was another highlight of our stay. It was far beyond the standard continental breakfast—there was a wide variety of fresh and delicious options to choose from, catering to all our morning needs. The cappuccino was particularly delightful, and the staff serving breakfast were always smiling, polite, and attentive. It’s rare to encounter such genuine hospitality these days, and it made our mornings even more enjoyable.
Overall, the Lancaster Hotel exceeded our expectations. The combination of comfortable accommodations, excellent service, and thoughtful touches made our stay memorable. We highly recommend this hotel to anyone visiting Milan and look forward to staying here again in the future!