Staffs are friendly and professionals. However rooms need to be disinfected. Our first room has lots of small cockroaches. Second room, after we requested for replacement, is better. Still we noticed small cockroach in the bathroom…
I enjoyed my stay in Santorini.
The hotels staff are kind & accommodating.
I recommend this Santorini Hotel also because the shopping mall is connected at the 2nd.flr☺️
RRosalieWe recently stayed at Family villa 1 and was thoroughly impressed with everything—from the moment we arrived to the moment we checked out. The staff were incredibly warm, welcoming, and professional, always ready to assist with a smile.
The room was spotless, cozy, and well-equipped with all the essentials (and more!). I especially appreciated the attention to detail—the comfy bed, free use of karaoke. The hotel’s location is perfect.
Overall, exceeded my expectations. I highly recommend this hotel. I’m already looking forward to my next stay!
WWrecks21It was a memorable stay with my family as it was my wife's birthday. I booked it less than a month before our stay and I was only able to get the Attic room. The room was very spacious with 2 single beds and 1 double bed. Unfortunately, the attic room with veranda was not available on our chosen date. I also indicated in the booking that it was my wife's birthday so at least I was expecting balloons or a slice of cake (which all of the hotels that we went to provide) ready when we enter the room. But nothing, I'm not sure if they don't really do this at their hotel. Food was great and the children enjoyed the indoor pool. Though they offered free shuttle service around the property but since the roads are steep it may be burdensome to take a quick stroll around the property if you want to get some fresh air and a little bit of exercise while enjoying the view of the tall lake. We also played bowling and they also have table tennis and billiards as well. The property also has a baroque style Chapel which is perfect for weddings. If you want to book a room, better if you book the lake view if available. The interior of the main building was magnificent, with wooden floors and oversized wooden doors. The huge foyer with what looks like a handcrafted wooden chandelier really gives the place a cozy and rustic feel. Overall, we enjoyed our stay, the only thing is that they need to work on how to make the stay more personal to the guests. A little extra mile of having prepared something like a simple decoration of balloons and birthday greetings would have been nice. For a hotel that normally has wedding, birthday, Christening events they should have something always available for them to use.
SSitti ZainabRoom amenities has improved since our very first stay here. They have kettle and coffee now plus their own Sol Y Viento Water bottle. Before it was just a simple water plastic bottle without any mark on it. The bed has now the design like in a hotel 😊 so thumbs up. These is our third stay here. On my first stay here, simply suggested to have kettle and coffee set on each room.
JjeyemsKind staff and accomodating. Though di gaanong satisfied sa room medyo gloomy. Pero all goods. Gumagana din lahat ng kitchen appliances. Thank you.