It is clean but because it is mixed dorm, the floor is kind messy with a lot of luggages the other, but do not affect if you don’t mind the ventilation is not going that well.
The location is very strategic as it really near to many restaurants nearby. The staff were helpful. However, as I got the room at the ground floor near to the receptionist, they can be quite loud at certain period which is in the morning. I don't really mind it, but they may disturb the other customers. The shower was quite tall for someone around 150cm btw.
Overall, I do recommend this hotel.
ゲゲスト*Honest Review: Comfortable Stay but Disappointing Service Transparency*
Me and a group of colleagues chose Wendu Inn during our recent work trip to Kota Belud, and I’d like to share an honest review—not just a general star rating—because the experience was a mix of excellent and disappointing aspects.
Pros: 🌟🌟🌟🌟🌟
• The check-in process was smooth and efficient.
• Cleanliness and room comfort are top-notch—definitely 5-star worthy, especially for a small town like Kota Belud.
• The view from the café and the convenience of having a minimart downstairs were truly added bonuses.
• We genuinely appreciated the effort put into making the place cozy and welcoming.
But here comes the downside:
We booked our rooms with breakfast included, which is supposed to be served at their café. However, this was where things went wrong.
1️⃣ When we went for breakfast, there was no proper display or explanation about the free breakfast options. What was openly displayed was a menu with both breakfast (no prices shown) and lunch items (with prices).
The actual complimentary breakfast choices were hidden away in a folder behind the counter—not visible to guests. Naturally, thinking the displayed breakfast options were part of our package, we made our choices and presented our coupons at the counter. The staff accepted the coupons without saying a word. Only after finishing our meals were we surprised with a bill, leaving us feeling misled and frustrated.
2️⃣ The counter staff’s customer service was below expectations.
When we requested an official receipt for work claims, we were repeatedly told to refer to the booking website. Even after explaining that we needed an original stamped receipt, the answer was simply: “We don’t have an original stamp.”
For a hotel catering to business travelers, this lack of basic documentation support is quite inconvenient.
Final thoughts:
Would I recommend Wendu Inn? Yes—for comfort, cleanliness, and its peaceful surroundings.
But be prepared to double-check details around your package (especially meals), and don’t expect much assistance from the front desk when it comes to paperwork or clarifications.
GGero SGH Benjamin is located in a quieter area, up a steep slope and away from the city's hustle and bustle. It's a beautiful area to wake up to the mountains and would be a wonderful spot if it makes a few improvements to the space and amenities.
1) The spring bed is terribly firm, you can also feel the springs through the bed. The clothes rack was also almost going to fall apart.
2) The ventilator was not working so the moisture of the toilet came into the room instead, making it very moist.
3) The water kettle we were provided almost caught fire as smoke was coming out of the plug. Thankfully we caught it in time. When we reported this to the reception and asked if they want to get someone to check, we only got an ”Ok”. Perhaps it's a language barrier but it wasn't reassuring that the next traveller would be safe.
4) It would be nice to provide at least one chair in the room. It'll also be nice to have a seating area outside of the container cabin so people can enjoy the view of the mountains.
ゲゲストStayed in a shared dorm. Walking distance to RDC a little further than other options but perfectly manageable. Dorm and bathrooms were clean and as advertised. Not much space to put stuff but you get what you pay for with a shared dorm. Food and drinks options at the restaurant are expensive and for several meals I opted to eat at nearby resorts which were cheaper. Nevertheless, the atmosphere at the reception/restaurant was fantastic and I really enjoyed it. Staff were extremely hospitable and helpful. No shelter between reception and rooms was a bit of a bummer but no big deal. Wifi only available at the reception. Overall, great value for the price.
MMEENA RTMOverall it’s a good thing to experience the caravan stay.
It can accommodate 3 pax.
But make sure the third person is not too big size.
Double decker concept.
Sorry I don’t have pictures on the caravan.