No hot water in the shower both days. The concierge service is horrible. A friend that was staying there also was not assisted everytime he asked. Same issue as us. We waited way too long for luggage assistance but no assistance. Finally when the reception did see us struggling carrying 3 heavy suitcases each, they quietly stood by and watched, not even offering to assist. Later, after they made us do the hard work, they apologised. Extremely disappointing. Phone to call reception not working in the room. Very inconvenient as we had to go down to the reception for every little thing. As we were here on a business trip, alot of our time was wasted this way, as well as with Concierge service. Very noisy room due to street downstairs. Lot of wind coming in through the window(not sealed well) inconvenient for winter. However , room does have central heating and cooling. Good hotel and location. Connected to the zone. Staff at check in was friendly. View from the room was good. Private parking provided , however, the ticket was always a problem and we kept getting stuck. Again, very in convenient as we had to go back to reception and re load the card each time. Overall,not what we expected.holiday inn has always been good otherwise. With this particular branch , disappointed.
良い
0レビュー