The hotel is a wonderful old Victorian building, very close to all major tourist attractions, food shops, pubs and food market. During our 2N stay at the hotel we only faced two issues. 1)the lift is very compact (small) and slow and gave up on the second day of our stay. 2) The sink in the room got clogged but the staff immediately resolved the issue. The hotel staff were kind and courteous. I’d highly recommend staying at The Angel hotel.😊
I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants.
The room was fabulous too OMG I didn’t wanted come home. :(
I had room service I had pasta bolognaise which was blinking lush I wanted another one.
Decent hotel, centrally located close to the train station making it a very convenient place to stay. Staff very welcoming and took into account my special request and booked me a quiet room which was appreciated.
Breakfast, nothing special, just like any other hotel breakfast in the uk. Good views at the breakfast area, staff on hand to help and often going out of their way to help.
Service was 10/10.
Rooms themselves felt a little old and could do with a touch up but comfy enough for a short stay! Coffee machine too!
Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better.
Didn’t get the room type booked but managed for 2 nights.
Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard.
Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them.
Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system.
Very nice, modern hotel, could improve with better staff training.
It was a pleasant stay in Future Inn. Staff are very approachable and reliable. The hotel serves delicious food, in huge proportions as well. The hotel is always clean and has a welcoming vibe. Will definitely come back when I visit Cardiff again.
THIS IS THE SECOND TIME WE HAVE STAYED AT ”THE HOTEL INDIGO” & IT WILL DEFINATLY NOT BE THE LAST! WE CANNOT FIND ANY FAULTS WITH THIS HOTEL AT ALL. THE STAFF ARE EXTREMELY FRIENDLY & GO OUT OF THEIR WAY TO BE HELFUL. EVERYWHERE IS SPOTLESSLY CLEAN, EVEN THE SHOWER GEL SMELLS REALLY NICE! THE BREAKFAST IS THE BEST IN CARDIFF, AS FAR AS WE ARE CONCERNED, SO MUCH CHOICE, & ITS ALL LOVELY, DON'T KNOW HOW THEY DO IT. THE CENTRAL LOCATION IS SUPERB FOR ALL ATTRACTIONS & PUBLIC TRANSPORT LINKS. THANKS FOR A PERFECT BANK HOLIDAY BREAK, SEE YOU AGAIN VERY SOON 😊
非常に良い
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CColinExcellent hotel with lovely rooms and outstanding views. leisure Suite is also excellent as are walks around the bay. Highly recommend and will stay again. Service outstanding
SSharonGreat location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better.
Didn’t get the room type booked but managed for 2 nights.
Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard.
Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them.
Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system.
Very nice, modern hotel, could improve with better staff training.
Tthe travelling brummieBest hotel I've been to so far all the staff day/night was well mannered happy helpful joyful staff from reception to dinning down to the cleaners all have above and beyond with my stay from the moment I arrived made me feel equal as im disabled the lift access was easy to use helpful with my luggage straight away no waiting around reception was brilliant excellent communication got my room card really quickly no waiting around 3 lifts so plenty of access to floors my room was beautiful spacious easy access with quick card entrance with electric door just swap and the door opens for you with one press button to exit bathroom has all disabled access toilet bars shower seat with arm rests your able to move from side to side which helps getting to dry floor food was amazing from breakfast buffet massive selection you got to try the mixed fruit juices red and green flavour explosion have your great British fry up with a croissant and cappuccino for afters even had reserved table with easy access with out asking help with service if you want your breakfast brought too your room i highly recommend you stay in the Leonardo hotel for best stay on what ever your needs great tourist's while on your stay you have to visit the castle
ゲゲストTHIS IS THE SECOND TIME WE HAVE STAYED AT ”THE HOTEL INDIGO” & IT WILL DEFINATLY NOT BE THE LAST! WE CANNOT FIND ANY FAULTS WITH THIS HOTEL AT ALL. THE STAFF ARE EXTREMELY FRIENDLY & GO OUT OF THEIR WAY TO BE HELFUL. EVERYWHERE IS SPOTLESSLY CLEAN, EVEN THE SHOWER GEL SMELLS REALLY NICE! THE BREAKFAST IS THE BEST IN CARDIFF, AS FAR AS WE ARE CONCERNED, SO MUCH CHOICE, & ITS ALL LOVELY, DON'T KNOW HOW THEY DO IT. THE CENTRAL LOCATION IS SUPERB FOR ALL ATTRACTIONS & PUBLIC TRANSPORT LINKS. THANKS FOR A PERFECT BANK HOLIDAY BREAK, SEE YOU AGAIN VERY SOON 😊
ゲゲストI really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.