I stay in this hotel for two nights, the hotel is very nice located near the Cornishe. the breakfast was great with lot of food types. The room must be repaired, at bathroom there is a water leakages. At night is a little bit noisy because street. The hear dryer did'nt work hot. For my opinion this isn't 4 stars hotel.
First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
كانت رحلة لمدة يوم في غرفة ٣١١ الفندق جميل ونظيف ولكن دورة المياة تكرمون كان فيها رائحة كريهة لدرجة كلمت الاسقبال بخصوص يشوفون لها حل، جاء العامل نظف وبخ بخاخ رائحة زكية بعد عدة ساعات ارجع اشوف رائحة الحمام نفس الشيء ؛ ارجو منكم حل هذا الامر لانه يأثر على رائحة الغرفة كاملة من كثر ان رائحة دورة المياة كريهه.
غير كذا عزل النوافذ ليس جيد للاسف بالأمس الجو هواء قوي وجدا بارد والنوافذ عزلها سيء لدرجة كل الهواء اللي في الخارج داخل الغرفة ( كانت نافذة غرفتي جهة شمال )
عدا عن ذلك خدمة عملاء الفندق سريعة والعمال والاستقبال مايقصرون بشيء
The bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing.
As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.
とても良い
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8.4/10
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8,3/10
とても良い
JJMW_1991It was a good stay. However, there was no breakfast buffet due to Ramadan. I think the staff should inform you of this when you check in. We ran late due to having to wait for room service.
匿匿名ユーザーWe are not satisfied just because one reason that, the first moment we arrived, do not give us the exactly correct room .
We booked Executive King Room With Sea view which is RMB1600 per night ,but they show us normal single room which is worth RMB800 per night ! They just do not give me correct room let us live small room, and also never tell us it could be lower price if we agree to live into small room.
It is unfair !! So we do not agree, we wait and wait asking them change us to correct room. We really need Executive King Room With Sea view.
Finally they bring us to the correct room and we live that correct room “Executive King Room With Sea view” but it waist us waiting for one whole hour for just this situation.
We think they are not honest, we think surely it is very very simple they check via their computer their system they could very easy know it surely have the empty room “Executive King Room With Sea view”, but they let us wait for one h whole hour before we could enter the correct room. In fact at that time we are so tired after more than 4 hours driving from Riyadh city to Al Khobar.
I am not satisfied for this matter.
MMarj LimIt was very good experience from check in to breakfast room. Staff were very polite and friendly and always with smiles on their faces.
Food was well displayed and there was good selections. Room and bed were very comfortable.
Overall experience was very pleasant and I recommend Centro for business travellers and holiday stays.