Location is perfect! Close to long street and restaurants and bars. The staff was friendly. One of the ladies at reception helped book a car for me because she noticed it was getting late and I might miss my flight! She was truly a life saver! I enjoyed my stay here.
Super nette Mitarbeiter die ihr Werk verstehen. Wirklich alle waren sehr nett. Wir würden jederzeit wieder kommen. Parken direkt vor dem Hotel kein Problem. Das Frühstück war sehr lecker. Obwohl wir keines gebucht haben, haben wir eins bekommen. Vielen Dank dafür
Neues Hotel in guter Lage. Die Zimmer sind groß und gut ausgestattet mit kleiner Küche und Waschmaschine mit Trockener. Das Badezimmer mit Dusche ist sauber und ebenfalls gut ausgestattet. Das Frühstück ist umfangreich mit viel Obst, leckerem Brot und frisch zubereitetem Kaffee nach Wahl. Da das Hotel in einer belebten Straße mit Gastronomie liegt, wird es nachts lauter. Wir würden das Hotel sofort wieder buchen.
Отличный отель в отличном месте. Особо хочется отметить прекрасный завтрак!!
とても良い
119件の口コミ
8.8/10
1泊あたり
£93
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西ケープ州のジムのあるホテルをすべて表示
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8,9/10
とても良い
IIan CharlesClose to the airport with free shuttle. Clean rooms and good food. Friendly and efficient staff. Ideal for layover when you have an early flight the next day
ゲゲストSuper nette Mitarbeiter die ihr Werk verstehen. Wirklich alle waren sehr nett. Wir würden jederzeit wieder kommen. Parken direkt vor dem Hotel kein Problem. Das Frühstück war sehr lecker. Obwohl wir keines gebucht haben, haben wir eins bekommen. Vielen Dank dafür
HH. AlmeidaThe overall experience was good, friendly staff and good installations, we liked the breakfast and the gym, also great views to the table mountain and lions head from the room and the pool. Location wise also great, walking distance to most things in the region. However, some structural issues should be mentioned. The windows are old, without proper noise isolation - they even open fully which is unusual for a hotel. We could hear the wind blowing very loudly, also the music from clubs around there during the night. The bathroom has a major design flaw and every shower unavoidably results in a completely wet floor.
Despite that, room was very cozy and comfortable.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.