The hotel is beautiful. We had a good time . The ladies at the reception were really friendly and helpful. The security guards would do routine checks which made us as female travelers safe. The location is really convenient and close to everything we needed!!
Only downside is they don’t allow drinking from the balcony only in the room
Super nette Mitarbeiter die ihr Werk verstehen. Wirklich alle waren sehr nett. Wir würden jederzeit wieder kommen. Parken direkt vor dem Hotel kein Problem. Das Frühstück war sehr lecker. Obwohl wir keines gebucht haben, haben wir eins bekommen. Vielen Dank dafür
Neues Hotel in guter Lage. Die Zimmer sind groß und gut ausgestattet mit kleiner Küche und Waschmaschine mit Trockener. Das Badezimmer mit Dusche ist sauber und ebenfalls gut ausgestattet. Das Frühstück ist umfangreich mit viel Obst, leckerem Brot und frisch zubereitetem Kaffee nach Wahl. Da das Hotel in einer belebten Straße mit Gastronomie liegt, wird es nachts lauter. Wir würden das Hotel sofort wieder buchen.
Location is good.
There is shuttle to Waterfront.
Workers are so polite,helpfull
Pretty clean hotel
Breakfast is nice
There is conselor near the reception
I recomend that ask conselor for sunset crues
İt was so good activity
Music .. sunset
IIan CharlesClose to the airport with free shuttle. Clean rooms and good food. Friendly and efficient staff. Ideal for layover when you have an early flight the next day
ゲゲストSuper nette Mitarbeiter die ihr Werk verstehen. Wirklich alle waren sehr nett. Wir würden jederzeit wieder kommen. Parken direkt vor dem Hotel kein Problem. Das Frühstück war sehr lecker. Obwohl wir keines gebucht haben, haben wir eins bekommen. Vielen Dank dafür
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.