アラブ首長国連邦アジュマーン首長国の5つ星ホテル

良い点はビーチと値段です（ドバイやアブダビの同様の海水浴客に比べて3〜4倍安い）。 悪い面では、サービスは平均以下です。ビーチには全員が座れるほどのサンラウンジャーがありません。どうやら早朝から満席のようです。ドバイモールへの無料シャトルには常に問題があります。 「邪魔しないでください」にもかかわらず、サービス部門の誰かが午後 10 時以降に部屋に入ることができます。ホテルは9年間営業していたので、見た目は荒いです。一般的にはCグレードです。

Amazing place to have staycation. Superb pool and private beach. Great and supportive staff, well maintained facility. Awesome sea view

良い場所。市内中心部から徒歩圏内。ホテルの隣にある素敵なアイリッシュパブ。素晴らしい朝食👏

一言で言えば、素晴らしいサービス、フレンドリーで協力的なスタッフ、素晴らしいロケーションと景色、ホテルからどこへでも簡単に移動できます。

Having stayed at this hotel for many years I have to say that I was bitterly disappointed with this trip We booked a King Sea View Room on a half board basis which I understood to be Bed Breakfast and either lunch or dinner I have a problem with my hip and when we got to our room i was disappointed that on previous occasions we had managed to book a room with a walk in shower The room we were given had a shower over the bath and the sealing around the bath at the tap end was all breaking away which subsequently caused the water to seep through and flood the bathroom floor To get around the issue of the Shower situation we agreed to occupy a suite at an additional 200 Dirhams per night, the room in question did indeed have a shower but unfortunately as it was located on the top floor I experienced a huge problem with air coming from the taps bidet etc which as i explained to them must be caused with air in the system To my surprise a lady on reception admitted that there was an issue with the plumbing on the top floor and despite several visits fro engineering the problem was not solved fully. The other thing I complained about was that the Half board in their terminology actually means bed breakfast and a 50Dirham contribution to eat lunch or dinner. When I pointed out that 50 Dirham didn’t buy a burger and chips in the sports bar the comment I received was that Burger and chips fell under the heading of a La Carte which in itself seems ridiculous. The holiday was pretty much ruined by these events but would comment that the staff working in the restaurants and indeed the guys who take care of the guests on the beach and around the pool were exceptional in their professionalism and care offered to all the guests as was the Food and Beverage manager who went out of his way to listen and take on board the issues we experienced. When we originally stayed at the hotel it was managed by the Kempinski Group and unfortunately all I can say is that the overall experience we endured over our 10 night stay was far from what you would expect from a 5 Star establishment

中国の🇨🇳要素を飾るところならどこでも、ホテルのウェイターにデザイナー（イタリア人）は中国のファンだと言ってもらいましょう！ホテルのサービスは親密で、特にスイミングプールには無料のフルーツアイスキャンディーがあり、子供は大好きです

スタッフはとてもフレンドリーで、特にすべてのゲストをとても歓迎し、気遣ってくれたラミに感謝しています。部屋は広としていて、もっと重要なのは静かで快適で、私は長い間そんなによく眠れなかったような問題はありません。そして私は食べ物が新鮮で健康的で塩辛くなくおいしいので、彼らは寛大な部分を与えますレストランでのサービスは本当に良いですドバイではサービスと品質が下り坂になっていますこのホテルでそれを見ることができてうれしかったですサービスの基準はまだ高いです レストランのマネージャーはいつも笑顔で、彼らが本当に気にしていることを感じることができるように助けようとしています

良い点はビーチと値段です（ドバイやアブダビの同様の海水浴客に比べて3〜4倍安い）。 悪い面では、サービスは平均以下です。ビーチには全員が座れるほどのサンラウンジャーがありません。どうやら早朝から満席のようです。ドバイモールへの無料シャトルには常に問題があります。 「邪魔しないでください」にもかかわらず、サービス部門の誰かが午後 10 時以降に部屋に入ることができます。ホテルは9年間営業していたので、見た目は荒いです。一般的にはCグレードです。

Amazing place to have staycation. Superb pool and private beach. Great and supportive staff, well maintained facility. Awesome sea view

良い場所。市内中心部から徒歩圏内。ホテルの隣にある素敵なアイリッシュパブ。素晴らしい朝食👏

一言で言えば、素晴らしいサービス、フレンドリーで協力的なスタッフ、素晴らしいロケーションと景色、ホテルからどこへでも簡単に移動できます。

Having stayed at this hotel for many years I have to say that I was bitterly disappointed with this trip We booked a King Sea View Room on a half board basis which I understood to be Bed Breakfast and either lunch or dinner I have a problem with my hip and when we got to our room i was disappointed that on previous occasions we had managed to book a room with a walk in shower The room we were given had a shower over the bath and the sealing around the bath at the tap end was all breaking away which subsequently caused the water to seep through and flood the bathroom floor To get around the issue of the Shower situation we agreed to occupy a suite at an additional 200 Dirhams per night, the room in question did indeed have a shower but unfortunately as it was located on the top floor I experienced a huge problem with air coming from the taps bidet etc which as i explained to them must be caused with air in the system To my surprise a lady on reception admitted that there was an issue with the plumbing on the top floor and despite several visits fro engineering the problem was not solved fully. The other thing I complained about was that the Half board in their terminology actually means bed breakfast and a 50Dirham contribution to eat lunch or dinner. When I pointed out that 50 Dirham didn’t buy a burger and chips in the sports bar the comment I received was that Burger and chips fell under the heading of a La Carte which in itself seems ridiculous. The holiday was pretty much ruined by these events but would comment that the staff working in the restaurants and indeed the guys who take care of the guests on the beach and around the pool were exceptional in their professionalism and care offered to all the guests as was the Food and Beverage manager who went out of his way to listen and take on board the issues we experienced. When we originally stayed at the hotel it was managed by the Kempinski Group and unfortunately all I can say is that the overall experience we endured over our 10 night stay was far from what you would expect from a 5 Star establishment

中国の🇨🇳要素を飾るところならどこでも、ホテルのウェイターにデザイナー（イタリア人）は中国のファンだと言ってもらいましょう！ホテルのサービスは親密で、特にスイミングプールには無料のフルーツアイスキャンディーがあり、子供は大好きです

スタッフはとてもフレンドリーで、特にすべてのゲストをとても歓迎し、気遣ってくれたラミに感謝しています。部屋は広としていて、もっと重要なのは静かで快適で、私は長い間そんなによく眠れなかったような問題はありません。そして私は食べ物が新鮮で健康的で塩辛くなくおいしいので、彼らは寛大な部分を与えますレストランでのサービスは本当に良いですドバイではサービスと品質が下り坂になっていますこのホテルでそれを見ることができてうれしかったですサービスの基準はまだ高いです レストランのマネージャーはいつも笑顔で、彼らが本当に気にしていることを感じることができるように助けようとしています