Booked this hotel for day use to freshen up and change before an event. The room was clean and comfortable, and it served its purpose well for a short stay. Check-in and check-out was smooth, and the staff were polite and helpful.
The hotel is conveniently located near to city center, with eateries and convenience shops within easy reach. While the room was suitable for changing and resting, the space for prayer was somewhat limited, which may be a consideration for guests who need it. Additionally, no parking was provided, so guests may need to make alternative parking arrangements.
Overall, a convenient option for short stay, but a few limitations to take note of.
Superb vendor! The description was spot on! I couldn't be happier with my acquisition.
This vendor has earned my utmost respect; they are proficient and their goods are first-rate.
Generally it’s a good hotel, friendly staffs, bright & clean. However, the water pressure is super low, & the towels supplied are kind of dirty with yellow stain
There have lots of food beside, car park nearby but the company changed the name so I have difficulty in finding address, and booking can't find too. The confusion between booking websites and the hotel named Go Lodge now is so call Swing and pillow
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8.5/10
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9,6/10
素晴らしい
Aachela ghisem19-20 February
Staycation: Rovers Inn Guest House Tanah Rata Cameron.
Room type: Quadraple room for 2 adult 2 kids. No breakfast ya... can go out for eat or can ”tapaw” nearby and santai² makan outside lobby area. Can go down and make ur tea @ coffee for free of charges. Got quite hour 11pm-7am. However you can go anywhere you want. Given entrance door key in case you come back late night.
YYoung KerI recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired.
The Good: Comfort & Space
Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent.
Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles.
Location: Perfectly situated for getting around Kuantan efficiently.
The Bad: Maintenance & Missing Basics
The property feels slightly neglected in terms of upkeep. In my specific room:
The shower head holder was loose, making it difficult to use.
There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower.
The Ugly: Management & Customer Service
This is where the experience fell short. The administrative side of this stay was disorganized and stressful:
Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end.
Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day.
Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust.
Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.
匿匿名ユーザーGenerally it’s a good hotel, friendly staffs, bright & clean. However, the water pressure is super low, & the towels supplied are kind of dirty with yellow stain
匿匿名ユーザーOverall and experiences wise are all excellent.
Location is good and at the centre of brinchang.
Foods and necessities are all downstair of hotel.
The room quite big and so is the washroom.
The only to improve are the electric plugs that quite loose need attention.