スペインアンダルシア州の5つ星ホテル

The hotel itself is very nice, and the location is excellent—strategically located just outside the city wall, making it convenient to access the historic area and nearby transportation. The facilities and overall environment were pleasant. However, I could not give full marks because of the service we experienced during checkout. We needed to get to the train station with two carry-on bags and two large suitcases, and I was traveling with my 70-year-old mother. I asked the front desk if they could help call a taxi for us. Surprisingly, the request was refused. I find it unacceptable that such a basic request could not be accommodated. It was also lightly drizzling at the time. Instead of offering assistance, the front office staff who did our check-out told us that we could simply walk across the street to the taxi stand and get a taxi ourselves. Doing so with multiple pieces of luggage and an elderly parent in the light rain is clearly not reasonable. What made the experience even more disappointing was that after giving this response, she did not offer any further help and simply ignored us. By the time I walked to the taxi stand, there was no taxi available. It’s also worth noting that Paseo de la Victoria is a large multi-lane avenue, not a small street that can be crossed easily. In the end, I had to leave my 70-year-old mother waiting in the hotel lobby while I went across to the taxi stand myself. When a taxi finally arrived, I asked the driver to come back to the hotel entrance to pick us up. We were also rushing to catch our train, so the whole situation became unnecessarily stressful. Thankfully we still managed to make it on time, but this could easily have been avoided if the front desk had simply helped call a taxi. I have been traveling to Europe multiple times every year since the early 2000s and have stayed in well over a hundred hotels across the continent. In all those years, this is the first time a simple request to call a taxi was so bluntly rejected by a hotel front desk. For a property that presents itself as a five-star hotel, this level of indifference to a basic guest request—especially when an elderly guest is involved—is simply unacceptable and left a very poor final impression of what was otherwise a pleasant stay. Based on this experience, I would be very cautious about choosing to stay at other Eurostars properties in the future.

We spent four unforgettable days and three nights at the Seda Club Hotel in Granada. From the moment we arrived, the service was impeccable, with Ms. Martha providing a warm and welcoming reception that instantly made us feel at home. The personalized check-in process with Martha was exceptional, complete with a welcome drink and detailed information about the hotel's offerings and local attractions. Her kindness, patience, and respectful demeanor left a lasting impression. The breakfast crew, particularly Rafael, were outstanding. Despite attending to multiple tables, Rafael provided swift and efficient service. We also appreciated his exceptional service during dinner on one of the evenings. Special mentions go to Pablo, who provided excellent service on our departure day, and Imma, who made our checkout process smooth and warm. The concierge team, who assisted us with our bags and escorted us to the taxi, were also noteworthy. The staff at Seda Club Hotel truly made our stay special. Our beautifully decorated hotel room showcased evident thought and attention to detail in its design. Every corner of the room featured fine touches and small details that added to its charm. One minor suggestion for improvement: the coffee and kettle cabinet was slightly cramped, and we were concerned that the steam from boiling water might affect the glass shelves and surrounding food. Overall, our stay at the Seda Club Hotel was truly memorable, and we highly recommend it to anyone seeking exceptional service and accommodations in Granada.

眺め、サービスが最高なホテルです！ 朝食会場からの眺めや部屋からの眺めが最高です！ 朝のバイキングも種類が豊富で美味しかったです。 ぜひ朝ごはんは食べていただきたい。 スタッフの方のサービスにも感謝しかないです！ こちらの要望に親切に答えてくださり、とても助かり良い旅行になりました。 アルハンブラ宮殿に違くすぐ入れます。 少し歩きますが市内へも徒歩でいけました。 お値段に見合ったホテルだと思います！

強くお勧めします！アルハンブラ宮殿のすぐ隣という最高のロケーション。部屋は広くてヨガマットまで付いています！何よりアルハンブラ宮殿まで徒歩7～8分！本当に近いです！ 追伸：フロントでぎこちないスペイン語を少し話してしまったのですが、スタッフはスペイン語だけで対応してくれて、ツアーもスペイン語で案内してくれました。私の会話力に褒められ続け、とても温かく迎えてくれたので、思わず自信がつきました！ お腹には、朝食が最高でした！ハムとフレッシュチーズが美味しかったです。追伸：白米も付いていました（笑）。アジア人の胃にはぴったりですね！

應該是塞維利亞最好的酒店，地理位置優越，離皇宮和教堂都很近，周邊就是商業區。酒店本身隸屬於萬豪的豪華精選品牌，是阿方索十三世當年為世界博覽會修建的，歷史氛圍濃厚，電梯也非常有特色；房間本身也很不錯，陳設不錯，床也很舒服，衛浴用品也都是精選品牌，除了沒有單獨的淋浴外沒啥缺點；早餐豐富，味道不錯，是自助式，麪對取餐台的左邊通道過去有專門的熱食廚師，可以做omelette和煎蛋之類的；入住時的行李搬運，離店時的行李寄存和叫車都很順利；最後提示一點：由於這個酒店在當地是知名豪華酒店，會被認為是有錢人，打車過來要小心有的司機會多收你錢，我從機場過來打表28歐元左右，但被司機收了35歐，請大家留意。

マリオットのマルベラ ビーチ リゾートでの滞在は、スペイン旅行の最高の部分の 1 つでした。リゾートは豪華で、家族連れに最適です。アパートは広としていて、清潔で設備が整っています。キッチン、洗濯機、庭園とプールを見下ろす素敵なバルコニーが備わっています。 場所は素晴らしい、ビーチのすぐそば、忙しい都市を訪れた後のリラックスに理想的な静かで安全なエリアにあります。 施設は素晴らしいです屋内と屋外の両方のプールは、特に子供にとって素晴らしいです。スタッフはとてもプロフェッショナルでフレンドリーで、必要なものはすべてすぐに手伝ってくれました。 リゾート内には便利なミニマーケットもあり、近くにはいくつかのレストランやカフェがあり、滞在はとても快適です。 家族や落ち着いた高級滞在をお探しの人に強くお勧めします次回の訪問で間違いなく戻ってきます

37平方メートルの部屋を予約しましたが、とても清潔で静かでした。歴史は古いですが、それほど古くはなく、設備も良く整備されています。朝食もとても豊富で、立地も便利です。私たちが出会ったすべてのサービススタッフ（フロントデスク、ドアマン、レストランのウェイター、マッサージ技術者、清掃員など）は温かく、思いやりがあり、プロフェッショナルでした。とても快適な 4 日間の滞在でした。今後マラガを訪れる際には、間違いなくこのホテルを選びます。

コルドバの歴史的な中心部（メディナの歴史的な壁の内側）にある良いホテルです。私の希望はすべて叶えられ、ホテルのスタッフは最高の対応をしてくれました。私の経験では、歴史的建造物にあるホテルでは、電気や浴室の水圧に問題がよくありますが、このホテルではそうではありませんでした。すべての電化製品と配管が完璧に機能していました。唯一の問題はインターネットです。デバイスを 3 つ持っていましたが、そのうちの 1 つはホテルの Wi-Fi に接続できませんでした。セビリアの別の NH ホテルでも同じ問題が発生しました。このホテル チェーンの技術スペシャリストに、インターネット機器と 5 年以上前のデバイスとの互換性を確認することをお勧めします。

The hotel is totally brand new and the decorations are luxurious. Also, the service provided by Lorenzo Centella is outstanding and impressive. He is always energetic and enthusiastic. He made us feel really warm in Granada. Even though he said he is still exploring and studying (really humble), what he has done is nearly perfect. It’s also worth mentioning that the breakfast of the hotel is nice and the environment is chill and cozy. And if you get some time, spa in the hotel is also worth trying. Thank you for giving us this unforgettable memory and we will be back in the future.

Hotel is nice and clean. Junior suite was just a bed room and nothing special. Hotel is far from all the attractions and therefore has so take taxis to go anywhere which was not great. Staff very friendly and helpful.