クロアチアスプリット・ダルマチアの5つ星ホテル

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

このホテルがとても気に入りました。部屋は清潔で新しいです。スプリットの最高の景色を楽しめる最高のロケーションにあり、美しい海沿いを歩いて 15 分以内に旧市街や城に着きます。朝食には本当に驚きました。ホテルのサービスもとても良かったです。ホテルのスタッフはフレンドリーで親切でした。リクエストに応じて午後 1 時のレイト チェックアウトを許可してもらいました :) スプリットを訪れる人にはこのホテルを強くお勧めします。

Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.

The staffs are welcoming. They helped me with car parking and luggage. The breakfast is fair, with various choices. The only downside is the price drop of the room we booked. There is a price drop of over 40 euros on the day of arrival. So it is better to use We Price Match to claim the differences.

場所にあるホテルは、旧市街から徒歩わずか20分です。レストラン、スーパーマーケット、バス停に近く、ジョーカーモールのすぐ隣にあります。部屋は大きいです。ホテルには無料の屋内スイミングプール、サウナ、スチームルームがあります。スタッフはとても親切で、特に夕方のシフトの紳士はとても親切でした。通常、駐車場は有料ですが、駐車料金は請求されませんでした。私たちが発行した唯一のものはACでした。彼らがそれを修正した後、それは正常に動作しませんでした、それは良かったです。部屋のカーペットも変更する必要があると思います。ビュッフェ式朝食は、さまざまなオプションでかなり良かった。

サービスはとても良く、特にフロントデスクはとても熱心で、フロントデスクはチェックイン時にチェックアウト日に朝食に追いつくことができるかどうかを気にします。帰りの早朝のフライトを予約したので、ホテルで朝食をとるには遅すぎました。フロントデスクは、空港に持ち込むのに便利な朝食ポケットを各ゲストのために特別に用意しました。ホテルの設備も非常に新しく、バスルームは明るく広としていて、シャワーはとても良いです。軟膏の唯一のハエは、部屋にたくさんの小さなアリがいるということです🐜出没.....アリがあなたの目の前を歩いているのを見ると、少し予想外で少し不快です。地元の他のホテルにもアリがいるかもしれないと思います...ホテルには良い方法がないと思います...しかし、結局のところ、それは5つ星ホテルです、またはあなたはまだこの問題を解決する方法を見つけるべきです。ホテルの場所は素晴らしいです。旧市街のいくつかのアトラクションまで徒歩数分です。夜に旧市街の中心部で買い物に行くのにもとても便利です。このような良い場所のために、次回このホテルを予約します。

Hotel was very nice, pools rooms are fantastic, has a great view. Altough gym was not good they have only smith machine no other equipments, its hardly called a gym and the hotel restaurant is overpriced so we ate another restaurant in the solin which is nice. Other than that hotel was super nice, stuff is very kind and welcoming. we have a pleasant stay.

Wonderful experience in Hvar and @ the Moeesy, B&G. Hotel is beautiful. Staff are amazing. Friendly, attentive, responsive. Location (IMO) is perfect. Outside of town ( so quiet and relaxing) but easily walkable multiple times a day for lunch/dinner or other activities. A real treat to stay here while on Hvar. And do yourself a favor and go to Stari Grad…

是克羅地亞之行最喜歡的酒店 havr本來人也不多。這個度假村又遠離主城區，非常非常安靜。是真的是個獨家休閑的。有全世界最頂級的跑步機的健身房，平時很難體驗到純木製機械的跑步機的感受。 酒店的spa也很不錯，也是他們特色，有聲音療法，馬殺雞的手法有很多是專業的康復理療的，雖然是女生按，但酸爽程度真的嗷嗷叫。 酒店早餐也不錯，可以自己點，也有自助。 酒店侘寂風格，設計很前衞，米色窗簾打底，條紋窗紗做為主要呈現。真的超越國內的室內設計幾個level了。

Останавливались в отеле на Новогодние праздники. С 30 декабря до 02 января 2025. Видимо из-за этого номер был реально плохо убран, на фото видны и пятна на полу, на столе от кофе, мусор в ящиках. Вообще отель очень «уставший», явно было что то выломано, еле живые смесители. В общем никак на 5 звёзд не тянет. Но! Завтрак 01 января был отличный. Даже с шампанским. И СПА в отеле хорошее. Персонал хороший, вежливый.