Stayed in room 1024
Pro:
Room clean
Efficient check in and check out
Nice view of mountain and trees
Dish variation were nice, lots of options, i love the kuah bakso so comforting.
Cons:
Unable to set AC
QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service.
At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024.
No information on facility or activities during check in, only informed there’s free photoshoot
Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area.
Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible.
Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.
As premium Hotel, it's organised clean and very good location.
Farther more has very beautiful green mountains around, high quality of services and facilities. Clean tidy Room and very cozy bed. Good breakfast has wide variety for options and tastes.
The staff friendly,
Staying for 4days, it was perfect for getaway from city.
Surrounding by valley view and clean air.
Room is great,facilities was great, buffet bfast was great, staff service was great.
Thank you Novus Giri..!!
Quiet, relaxing, boutique hotel. Cabinets smelled musty and made the room smell like that too, maybe housekeeping could air them out more or place dehumidifiers. Some mold on the seals on the bathroom glass partition, which should be easy enough to replace. Food could be better. Overall though, it was great stay for us who were looking for a quick getaway from the city.
Eerwin1 booked 2 classic rooms. At the reception, they upgraded my rooms to superior/deluxe rooms at high floors. Service are good and fast. Every needs will be taken care quickly and seriously. The washtafel has a little problem, after they fix it, the manager send a box of cookies to apologize. Bottled water I must say is free flow, cause I got 8 bottles for the first night, and 12 bottles for the second night. Very generous.
NNova NurynaStaying for 4days, it was perfect for getaway from city.
Surrounding by valley view and clean air.
Room is great,facilities was great, buffet bfast was great, staff service was great.
Thank you Novus Giri..!!
NNovsuhStayed in room 1024
Pro:
Room clean
Efficient check in and check out
Nice view of mountain and trees
Dish variation were nice, lots of options, i love the kuah bakso so comforting.
Cons:
Unable to set AC
QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service.
At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024.
No information on facility or activities during check in, only informed there’s free photoshoot
Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area.
Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible.
Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.