アメリカアラスカ州の4つ星ホテル

This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.

Best Hotel in Alaska, really great place, slopes right behind the resort, great food, good times, good staff, cant wait to come back, the rooms all have an amazing mountain view

Lovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)

朝食やルームクリーニングなどのサービスがきちんとしていて、建物も部屋内も清潔感がありました。部屋に広い浴槽もあり、リラックスできます。空港からのアクセスも良く、市内では名の通っているホテルなのでオーロラツアーなどのピックアップでは名前を言えばすぐに通じ、ロビーまで迎えに来てくれます。

部屋はとてもスタイリッシュで快適でした！コーヒー、紅茶、ケトルが用意されていました。バスアメニティは素晴らしい香りで、スタッフはとてもフレンドリーでした。唯一の欠点は、道路に面した部屋だったので、外の交通音がかなり聞こえてきて騒がしかったことです。

酒店雖然比較舊，但房間好大，二張1.5米的大床，房間也很整潔，大堂有茶吧，免費供應開水，茶包和咖啡，酒店也提供免費接送機服務，對這次入住很滿意，就是感覺房價有點小貴！

Excellent location at the heart of downtown. However it’s a bit dated. Lots of shops and restaurants nearby all within walking distance. Will stay again if visit anchorage again.

他のすべては大丈夫です、はエアコンの排気口が大きく、睡眠に影響を与えます。滞在中に火災の誤報が発生し、ゲストはホテルを出て火災が発生しました。最近一度は発生したと言われています。上記の2つの改善が期待されています。

この家はフェアバンクスとチェナ温泉の間の絶好の場所にあります。そこからの眺めはちょうど素晴らしい、息を吸う。曇りの天気のために、私たちはオーロラを見るのにそれほど幸運ではなかったが、私はまだその場所を予約することを後悔していない。少し高価ですが、間違いなく価値があります。 多くの規則がありますが、私は彼らがきれいで静かなことを望んでいることを知っています。

恥ずかしいことに遭遇したときの最初の問題は、シックな場所にいると、予約と有料の宿泊料金の情報が見つからないことです。フロントと予約部門が10分以上電話で連絡を取り、予約情報を確認し、チェックイン手続きを完了しました。部屋のカード、私たちはドアを開けに行きました、その人に与えられた部屋がチェックアウトしなかった、フロントデスクが間違った部屋のカードを見つけた、別の部屋のカードを変更するために追いつく、ドアを開け続ける、または部屋を見つけましたチェックアウトしなかった、部屋を変えても、4番目まで滞在できません、ついに滞在できます。