When looking for a place to stay, too priority for me was room service, which this hotel advertised on their website that they offered. They did not. The front desk person the proceeded to insult my intelligence by suggesting that ”room service” means they'll come to your room and change your towels. Attached are the website photos, showing ”room service” under the Dining menu, and ”housekeeping” listed under amenities. The room was nice, the bed comfy, and the free breakfast was great, but the neighborhood has no walkable stores, and one very pricey restaurant 2 blocks away.
I stayed there for 2 nights. Friendly staff and we got welcome cookies. The location is quiet and free parking is provided. The room is clean is spacious. We had a good time during our stay.
The hotel is just on the other side of JHU. Very convenient. And the restaurant of the hotel is good. The room is spacious. But the interior decoration is old.
ゲゲストIt was our first time visiting Baltimore as a family, and thanks to this hotel, we left with only great memories. The hotel was clean, and the staff was incredibly friendly, making our stay even more enjoyable. Right outside the hotel, we could ride bikes along the river and take morning walks—it was the perfect spot to start the day. I highly recommend this hotel for anyone visiting Baltimore!
ゲゲストThe good news is, the rooftop restaurant is very nice with beautiful views, a lively bar and imaginative cocktails plus good food. The hotel room we had was a bit run down. The tub didn’t drain properly, the makeup mirror was smudged, the pillowcase had a hole, and the room just seemed tired. It needed a chair. Other than the bed, there wasn’t any place to sit. I think there’s hotel needs a refresher.