The staff at the Ritz-Carlton Toronto made this vacation so memorable for our family. From the time we checked in, Devan worked to provide us with an amazing room & make us feel welcome. We appreciate his efforts. Our son turned 8 the day before we arrived. They left a balloon and special dessert for him in the room. We cannot say enough nice things about the Club Lounge staff. Olga, Emma and Oana welcomed us each day and went out of their way to make sure we felt at home. Rose & Pricilla were incredibly kind to get to know our family and ask about any needs we may have had. Rose even had popcorn and snacks sent to our room for a movie night for our family. Additionally, she contacted a special bar (BarChef) nearby to make a reservation. You can tell that it is important that her guests enjoy their experiences. I had the chance to meet the club floor manager, Max Reidel, and he too was extremely gracious with everything. I encourage other travelers to book the Club Lounge for your stay. I spent a day at the spa and was impressed with my massage, the staff and atmosphere. Our family also had the afternoon tea one day - it was delicious! We can't wait to come back. We will book the Club Lounge for sure!
トロント旅行の人気観光スポットと口コミ情報