Yesterday night we stayed at Di Ann Hotel in Amsterdam just for one night. We paid a total of 192 euros, not the cheapest hotel in the area and disappointment cannot even begin to describe what we felt. When we arrived at the hotel room we were disgusted by the filth that there was present. Bed covers were dirty and had a wet feeling when you touched them, the duvet was covered in big staying, there was only one plug available and the room looked nothing like the picture. What is more, the room was covered in dust and soundproofing was not even in the plans for them. To give you a better vibe think of a creepy motel in the middle of nowhere. To add to this disaster the window that was facing the road was so thin that you felt like you were sleeping on the side of the road. Correct me if I am wrong but hotels are supposed to provide the necessities for your stay, towels, and toilet paper, well this one didn't have any. I have been working in the hotel industry for a few years now and I have been traveling from a very young age. The only thing I can say is that I have stayed in a cabin in the ASmaxon forest and not only was it cleaner and we actually enjoyed our stay it was also way cheaper. When I said to the receptionist all of my problems they just told me they will pass it along. I don't think it's going to lead somewhere, in my opinion, this place has to be closed down its a matter of public health, and calling it a scam is very generous.
The hotel was great. Very good quality of the equipment. But the services from the Reception was very unkind. The online booking was not great because they announced in Booking website they are not charge the credit card before the the date of the arrival. But they have tried a lot of time to charge my credit card during more than 1 week then they blocked my bank account because my bank though a tentative of fraud. I paid my bank to unblock and made a new credit card. They said it was to save the room... So they are not really in phase with the information giving on their profile in Booking.com. After that, at our arrival, they tried to charge more than expected my reservation (the amount they blocked in my credit card + the full amount of my entire reservation so more than 420 Euros)
The hotel is located on the outskirts of Amsterdam. It is 35 minutes ride via tram 17 from the central station, but you might have to wait it for about 10 minutes, and there is a 15 minutes walk from tram stop to hotel, so you are looking for about 1 hour to get from hotel to city center. It is a residential area, and there is nothing interesting nearby though you can eat at a very decent Sahan restaurant. On the other hand we saw rabbits and geese near the hotel :-) The room and bathroom were really large, there were beds, a chair, and armchair, a desk, a small round table, a dresser, a closet. The breakfast cost 14.50 euro. and it was excellent. There were hot items (scrambled eggs, fried bacon, kidney beans), cheese, sausages, fruits, pastries, different type of bread, juices, etc. The room and bathroom were clean but the cleaning team cold do better (I accidently dropped a cotton ball on the shower floor and found it on the next day on the same place). Unfortunately there was no tea/coffee in the room. You can buy tea at the reception but it would cost 2 euro. There was no refrigerator in the room. The staff is nice and helping customers providing maps etc. The hotel located about 15-20 minutes from the airport which is also convenient for visiting Keukenhof gardens.
ゲゲストI couldn't be more pleased with this hostel! I highly recommend it. The hostel, including bathrooms and showers, was very clean. The beds were super cozy and comfortable and offered some privacy. Staff was super sweet and helpful. Bonus points that the lobby always smelled like toast or freshly baked cookies! Also, the bike rental service was fantastic. One suggestion for improvement is that it would have been nice to have some wall hangers in the room. Since there were none, people resorted to hanging stuff from the bed ladders or just putting it on the floor.