スコッツデールのバルコニーがあるホテル

Last night, my family and I had the pleasure of dining at LUNA, the lobby restaurant, and it was an unforgettable experience! From the moment we arrived, the hostesses made us feel welcome, sharing the rich history of Luna as they guided us to our table—a thoughtful touch that set the tone for the evening. Our server, Amanda, was exceptional, recommending one of the finest bottles of red wine I’ve ever had. The food was absolutely delicious, and we loved the family-style servings that made the meal even more enjoyable. A special highlight was when GM Paul personally stopped by to check in on us and make sure everything was perfect. It was my brother’s birthday, and they went above and beyond, surprising us with a couple of desserts, including one with a candle. Great vibes, fantastic food, superb wine, and top-notch service. We’ll definitely be back. Thank you for making the evening so memorable!

スコットは、シックでトロピカルな雰囲気で美しくデザインされており、完璧な休暇に最適です。リラックスした女の子の週末に最適な場所でした!私たちの滞在のハイライトは素晴らしいスパ体験でした。私は最高の顔をしていて、スパ自体はきれいでした。リゾートは、旧市街のスコッツデールや近くのショッピングにも簡単に歩いて行くことができました。私たちは町に足を踏み入れ、冒険的にウェイゴを家に連れて行きました - 非常に未来的なドライバーレスカー体験!食べ物はおいしかったが、レストランとカバナクラブのサービスはいくつかの改善が必要だった。注文を待つのにかなり時間がかかりました。サーバーが来なかったので、バーで自分の飲み物を注文しなければならず、ファイアピットエリアの周りにメガネが放置されていたため、クラブのスタッフは不足していた可能性があります。しかし、全体として、インスピレーションを与えるデザイン、リラックスした雰囲気、そして素晴らしいスパは素晴らしい滞在になりました。

Good place to stay, but there's no proper restaurant on the premises.

部屋は美しく広としていますが、ここで予約したときに気づかなかった滞在期間のポリシーはマイナスで、ボーイフレンドと私はここに再び滞在するかどうか確信がありませんでした。それ以外はリゾートがきれいだった

私はこのホテルのすべてが大好きでした!清潔で、手入れが行き届いていて安全でした。 (一人旅の私にとって安全は大きいです)。私は山の上を毎日、片端で日の出を見て、反対側に設定しました。大人専用のホットタブが大好きでした。部屋は非常に広としていて、多くの窓がありました。フロントデスクのスタッフはとてもフレンドリーで親切でした。メンテナンスのティムは通り過ぎるときにとてもフレンドリーでした。私はホットタブとファイヤーピットで会社を楽しんだ。私は物件の手頃な価格の小さな店が大好きです。他のゲストはとても快適でした。私は間違いなく戻ってきます。

Service is not up to par, better resorts in the area, would not recommend. Bad service started at dinner when we were left for 15 minutes to wait for drinks only to be told they were out of the ingredients needed to make the drink, then delivered a steak with no knife and no one came back to check on us for the rest of the meal. There was only 1 other table occupied, it was not busy. Then checked into a room comically far from front desk, 10 minute walk with no offer of assistance with bags. next morning ordered toast from room service, after 45 minutes of waiting went to pick up the food myself, guy who was bringing food was in the hallway so i took the box and realized it was cold and asked him to take it back and i would come down and pick up a fresh plate. While I was waiting in restaurant entrance a couple came to eat and was told ”you can sit down but no one will be able to help you for at least 15 mins”, this is 10am on a Sunday and again the restaurant is mostly empty, I'm not sure if its a staffing issue but it seems to be strange to be so under prepared for simple services. Someone dropped my new food and the bill on a table, again no acknowledgment or apology, and then I see I was charged a room service fee and an auto-gratuity, but bc there was no one around to ask i just left frustrated and thought I'll handle it on my way out. But upon check out the woman at the front desk was even more rude and dismissive, telling me if I had an issue I had to walk back to the restaurant and ask them even though she called them to confirm my order. I don’t expect this type of service from a high end resort, if a customer has an issue big or small it should be acknowledged and remedied by the staff. They may have remodeled the outside to look pretty but the inner workings do not match the facade.