The staff are great, happy to help with anything. The hotel is quite run down but when you think about the price, I'm happy for what we got. The cheapest room (I think Superior) has a 'shared patio' which is the patio in front of the 5 or 6 rooms. It's also under cover. My friends stayed in these rooms and were quite dark with only a very small window. The other rooms have two chairs outside their front door which overlook the pool so a little more space and slightly bigger windows for a little more light. Air con is great! There isn't much soundproofing so if you want a lie in and people are by the pool it can sound quite close! The rooms themselves are a bit dated and I would say 'the little things' weren't noticed each day. You're given two bottles of water in the bathroom and two in the bedroom daily. It's a 2 minute walk to the beach. Has a coffee shop, book shop and cute little clothes shop right by it. Sol's deli a minute walk (recommend) and othe restaurants 10/15 minute walk away. Hopefully this helps the next person as we were unsure when reviewing! All in all, for the hotels we've stayed in and for the price we paid we all said we'd stay again.