We had a fantastic stay. The property is simply awesome. The staff is very warm and hospitable and made our stay truly memorable. Special Kudos to Chef Siban, accommodation manager mr Vinpugal, team member Alan Baiju and all the girls at the reception. Thank you GM Mr Mittal for running the resort so well.
2022年に改装されたKumarakom Park Resortは、クマラコムにある非常にお勧めの施設です。当施設はKottayam Railway Stationまで15kmと、移動に便利です。付近には、Kumarakom Houseboat HolidaysやAquarium Complex- Kerala Agricultural University、Kumarakom Health Clubなど、クマラコムの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。お車をご利用のお客様は、クマラコムの当施設提供の駐車場をご利用いただけます。
2024.03.01
Best place in Kumarakom to stay in, had a great experience and we really felt happy with the service provided. Rooms were ultra clean and comfortable The staff were amazing and treat you like family, especially impressive service from Unni Kuttan. Truly Awesome and great experience. Highly recommend this place. Looking forward to stay here again :-) Special Thanks to the Property Manager and Front Desk staffs for being extremely professional and yet provided a homely service. Thanks
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3.8/5
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4.6/5
素晴らしい
We have recently spent 12 wonderful nights at Coconut Lagoon. The whole stay was so special and every member of the staff worked so hard to make this a memorable experience. Our Heritage Bungalow was immaculate with Abin making certain we had everything we needed. We decided to chose the buffet each evening which offers a large range of tasty vegetarian and non-vegetarian dishes followed by wonderful desserts. The team in the restaurant are diligent interacting well with the different nationalities and age groups. I’d love to have been able to name each and everyone as they all welcomed us with a smile. Thank you Shafi, Thomas, Surya and all the Chefs to name a few. We love everything about beautiful green Coconut Lagoon with all the birds, butterflies, turtles and the monitor lizard! We hopefully will be returning next year.
It was a lovely trip. For us all the restaurant staff (especially Prisuna and Chef Arun) made the stay as memorable as possible. In a previous review, someone said the staff make up for the shortcomings of management and I can attest to that. We were there to celebrate my birthday and the F&B manager, Prisuna, and Chef Arun went out of their way to help my fiancé organise the most memorable and beautiful birthday celebration yet. I have many dietary requirements and they've always gone beyond and above to adjust the menu to my needs. I'm so grateful to all of them. The location is absolutely beautiful and serene. It's a real gem. You can also book a houseboat experience through reception. It was a nice touch and pleasant surprise to plant our very own sapling before leaving the hotel. The rooms are very comfortable. There are a few things that you'd expect of a five star that you won't find - i E: no minibar or slippers in the room, but it's not serious enough to knock off a star. The staff's kindness, attentiveness and willingness to make this the best stay possible is what stands out.
ゲゲストi recently had the pleasure of staying at this beautiful resort, and it was an incredibly relaxing experience. the ambience inside the property is truly pleasing and serene, with a nature-friendly vibe that immediately puts you at ease. the rooms were well-maintained, spacious, and provided a perfect balance of comfort and style. one of the highlights of the resort is definitely the pool—it’s stunning and adds so much to the overall experience. if you’re visiting, i highly recommend opting for the pool-view villas; they offer an unbeatable view and atmosphere. the food was delicious, with a wide variety of options, although slightly on the pricey side. that said, the quality more than made up for it. lastly, the staff were incredibly friendly and helpful, making our stay even more enjoyable. overall, a wonderful place for a peaceful getaway!
ゲゲストMe and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.