「Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!」
TTing YunStaying on campus was a very comfortable experience. With a gym and bike rental available downstairs, everything was super convenient. The only drawback was the lack of a main light in the room, but overall, it was a great place to stay.
ゲゲストHighly recommend this downtown Columbia hotel! The location is perfect, with plenty of great restaurants and attractions within walking distance. The hotel itself was spotless and well-maintained, and the staff went above and beyond with their friendly and welcoming service. One of the highlights was the food truck in the lobby, serving up delicious eats that added to the overall experience. Can't wait to come back!