Hotel is well located to explore Bergamo City with some of the local piazzas within 10-12 minutes walking time. We took taxis on multiple occasions between the Hotel and Bergamo Airport (BGY) and found the cost to vary significantly (between 44EUR and 16EUR). The rooms are of an acceptable standard for European Cities and provided value for money (156EUR / night incl breakfast). The breakfast offered good continental choices with some hot options. I would consider returning to this hotel again only if the price was appealing. The hotel had some aspects which let it down but could be easy to fix... The standard hotel Wi-Fi connection is shockingly poor and did not even have the ability to sustain browsing of basic web pages. There is an option to upgrade to premium Wi-Fi at a cost of 10EUR per day. As someone who travels globally for business on a regular basis, I find this very disappointing. The water temperature was not consistent and fluctuated significantly 2 seconds from hot to cold, making it impossible to have a comfortable shower. Use of the hotel fitness room needs to be booked in advance and is limited to 1 person at a time - this was not obvious and not advised during check-in. In addition to this the hotel carried out a test of the fire alarm during our stay, however there was not enough suitable notification of this test made available to guests. When the alarm was activated, I immediately called reception to be told that there was a notice about it on the reception desk (only of any use if you had visited the reception desk to find this out as it was not present when we checked in the previous evening. The check-in staff could have advised this verbally or even a letter under the door of each room - although I understand that this may not be in accordance with the company's environmental policy - if so then they need to explore other alternatives to ensure suitable communication with guests). Like I said all small aspects which are disappointing and can be easily rectified for the enhancement of future guests.
とても良い
45レビュー