「La verdad es que lo esperaba mejor.
Servicio bien, instalaciones tendría que mejorar el mantenimiento, ocmo piscina
Desayuno a lo indio abundante, western muy básico, podría aumentar opciones no picantes.
La ventilación dEl baño de la habitación casi nula y muy poco papel .
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
To be honest, I was expecting better.
The service was fine, but the facilities could use some maintenance—like the pool.
The Indian breakfast was hearty, but the Western breakfast was very basic; they could offer more non-spicy options.
There was almost no ventilation in the bathroom room, and very little toilet paper.」
SAJ resort is an excellent hotel right next to the airport if you wanna dive head first into the essence of Kerala.
Even though not as fancy as the Taj or the Marriot, it still provides a five star experience while being designed in such a beautiful way that you feel like you are in a quiet village and not a resort.
The rooms that wrap around the large pool is so calming and not even once during my stay was I disturbed by the airport which is right next door.
The staff are very professional and will help you in any way they can. They also take suggestions and requests at heart.
The high tea that is provided every evening from 4-5 is exceptional.
Overall, I am very happy with my stay there and would definitely be back.
Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded.
breakfast options were very limited.
the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.
They couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..